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Program Support Officer Talent Register
Branch: Service Delivery Strategy
Salary: Level 3, $86,439 - $92,795 pa, pro-rata, PSCSAA
Position No: Pool Ref DTG159.25P
Work Type: Permanent - Part Time, Permanent - Full Time, Fixed Term - Full Time, Fixed Term - Part Time
Location: Osborne Park
Closing Date: 2026-10-16 4:00 PM

The Department of Training and Workforce Development’s priority and focus remains on appointing merit based selected staff, permanently.

This talent register is an online portal that allows you to register your interest for short term contract opportunities (up to twelve (12) months) at the Department of Training and Workforce Development in a range of key positions across the Service Delivery Strategy branch.

Opportunities are temporary and may be full time or part time.

Once you apply, your CV will stay on the register for 12 months, after which time you may need to reapply.

Please be aware that there is no guarantee that an offer of employment will be made while an application remains on the register.

The Department
At the Department of Training and Workforce Development we support Western Australia’s training system to develop the skills and capabilities needed to transform lives while creating strong and vibrant businesses, communities, and the economy.

We’re an equal opportunity employer and encourage people with diverse backgrounds and lived experiences to join us, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability, youth, women and people of diverse sexualities and genders.

Find out more about our work by visiting our website www.wa.gov.au/dtwd 

The Role
The Program Support Officer is responsible for assisting with the administration of the State Government Incentives program for employers of apprentices and trainees. The Program Support Officer is responsible for the assessment of employer eligibility for incentives, and the review and validation of incentive claims.

The successful applicant will have demonstrated client experience, well developed communications skills, and enjoy working with internal and external clients to meet State Government and DTWD targets.

Experience in the use of business systems, including CRM Dynamics 365 or other complex databases.

As a measure to achieve equality under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position may be prioritised for appointment.

Employee Benefits
You will have access to a range of benefits which may include:

  • Flexible work arrangements including flexitime and working remotely;
  • Flexible leave arrangements, including study leave;
  • A comprehensive health and wellbeing program including Employee Assistance Program and Mental Health Contact Officers;
  • Career and professional development programs and opportunities; and
  • Salary packaging options. 

Want to know more?
For full details of the role, eligibility requirements and what we are looking for, read the attached job description and application package. 

If you have any questions about the position, please contact either Tanya Paccani, Senior Program Coordinator on (08) 9224 6582 or email Tanya.Paccani@dtwd.wa.gov.au or Belinda Taylor, Senior Program Coordinator on (08) 9224 6580 or email Belinda.Taylor@dtwd.wa.gov.au

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, including alternate methods of communication, please contact Human Resources via dtwdhr@dtwd.wa.gov.au or via (08) 6551 5071.

How to apply
Applicants are required to apply online and need to submit an application consisting of:

  • a comprehensive Curriculum Vitae (CV) or resume, providing sufficient information to enable an assessment of your skills and experience relevant to this role and
  • Details of two referees who can comment on your skills abilities, experience and work performance.

To submit your application, please click on the Apply for Job button.

If you require assistance or cannot access the attachments, please contact us on (08) 9203 3735.

Please note…
The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted. 

This selection process may be used to identify suitable applicants for similar vacancies that arise within the next twelve months. The Department may conduct further search activities after the closing date, if required, to extend the field of applicants. 

Applications close Friday, 16 October 2026 at 4:00pm (WST), noting that the Department may commence reviewing applications immediately


Attachments:
- Application Information Pack
- Program Support Officer Talent Register - JDF.pdf
- Program Support Officer Talent Register - JDF.docx
Position Title
Program Support Officer Talent Register

Agency
Department of Training and Workforce Development
Salary
Level 3, $86,439 - $92,795 pa, pro-rata, PSCSAA
Location
Osborne Park
Unit/Division
Service Delivery
Branch
Service Delivery Strategy
Work Type
Permanent - Part Time, Permanent - Full Time, Fixed Term - Full Time, Fixed Term - Part Time
Position No.
Pool Ref DTG159.25P
Closing Date
2026-10-16 4:00 PM
Position Title
Program Support Officer Talent Register
Branch
Service Delivery Strategy

Location
Osborne Park
Work Type
Permanent - Part Time, Permanent - Full Time, Fixed Term - Full Time, Fixed Term - Part Time
Position No.
Pool Ref DTG159.25P
Salary
Level 3, $86,439 - $92,795 pa, pro-rata, PSCSAA
Closing Date
2026-10-16 4:00 PM
Agency
Training Business Services
Description

The Department of Training and Workforce Development’s priority and focus remains on appointing merit based selected staff, permanently.

This talent register is an online portal that allows you to register your interest for short term contract opportunities (up to twelve (12) months) at the Department of Training and Workforce Development in a range of key positions across the Service Delivery Strategy branch.

Opportunities are temporary and may be full time or part time.

Once you apply, your CV will stay on the register for 12 months, after which time you may need to reapply.

Please be aware that there is no guarantee that an offer of employment will be made while an application remains on the register.

The Department
At the Department of Training and Workforce Development we support Western Australia’s training system to develop the skills and capabilities needed to transform lives while creating strong and vibrant businesses, communities, and the economy.

We’re an equal opportunity employer and encourage people with diverse backgrounds and lived experiences to join us, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability, youth, women and people of diverse sexualities and genders.

Find out more about our work by visiting our website www.wa.gov.au/dtwd 

The Role
The Program Support Officer is responsible for assisting with the administration of the State Government Incentives program for employers of apprentices and trainees. The Program Support Officer is responsible for the assessment of employer eligibility for incentives, and the review and validation of incentive claims.

The successful applicant will have demonstrated client experience, well developed communications skills, and enjoy working with internal and external clients to meet State Government and DTWD targets.

Experience in the use of business systems, including CRM Dynamics 365 or other complex databases.

As a measure to achieve equality under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability who meet the requirements of the position may be prioritised for appointment.

Employee Benefits
You will have access to a range of benefits which may include:

  • Flexible work arrangements including flexitime and working remotely;
  • Flexible leave arrangements, including study leave;
  • A comprehensive health and wellbeing program including Employee Assistance Program and Mental Health Contact Officers;
  • Career and professional development programs and opportunities; and
  • Salary packaging options. 

Want to know more?
For full details of the role, eligibility requirements and what we are looking for, read the attached job description and application package. 

If you have any questions about the position, please contact either Tanya Paccani, Senior Program Coordinator on (08) 9224 6582 or email Tanya.Paccani@dtwd.wa.gov.au or Belinda Taylor, Senior Program Coordinator on (08) 9224 6580 or email Belinda.Taylor@dtwd.wa.gov.au

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process, including alternate methods of communication, please contact Human Resources via dtwdhr@dtwd.wa.gov.au or via (08) 6551 5071.

How to apply
Applicants are required to apply online and need to submit an application consisting of:

  • a comprehensive Curriculum Vitae (CV) or resume, providing sufficient information to enable an assessment of your skills and experience relevant to this role and
  • Details of two referees who can comment on your skills abilities, experience and work performance.

To submit your application, please click on the Apply for Job button.

If you require assistance or cannot access the attachments, please contact us on (08) 9203 3735.

Please note…
The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted. 

This selection process may be used to identify suitable applicants for similar vacancies that arise within the next twelve months. The Department may conduct further search activities after the closing date, if required, to extend the field of applicants. 

Applications close Friday, 16 October 2026 at 4:00pm (WST), noting that the Department may commence reviewing applications immediately

Attachments
- Application Information Pack
- Program Support Officer Talent Register - JDF.pdf
- Program Support Officer Talent Register - JDF.docx


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