Job opportunity

Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, young person or person with disability seeking assistance with your application, please contact Jobs and Skills WA on 13 64 64.

If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Paul Godfrey on (08) 6414 3715 or via email at Paul.Godfrey@dohw.wa.gov.au.

You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• corporate discounts with selected health insurance providers and access to wellness programs
• opportunity to support our Reconciliation Action Plan (RAP), Disability Access and Inclusion Plan, Indigenous Network, Gender Equity Champions Group, and Youth Working Group.

Applicants should note that part-time work arrangements are not viable for all roles. Front-line positions have limited access to part-time options due to client needs and operational demands. For specific queries, please contact the person listed in the advertisement.

About The Role:

Reporting to the Manager Property Maintenance, you will supervise and support a team of Property Services Officers responsible for managing responsive maintenance, vacant dwelling refurbishments, minor capital works and small projects.

You will provide day-to-day leadership, monitor team performance, and ensure maintenance and project outcomes are delivered safely, efficiently and to a high standard.

The role has a strong focus on:

• Leading, mentoring and developing staff
• Reviewing and improving team performance and capability
• Managing property maintenance and refurbishment projects
• Supporting staff to apply project management principles and departmental processes
• Monitoring contractor performance, quality and value for money
• Ensuring works comply with policy, legislation, WHS and customer service expectations
• Contributing to regional asset planning and maintenance strategies

You will also play an important role in helping the team navigate complex maintenance issues, difficult customer matters, contractor performance concerns and competing operational priorities.

What You Will Be Responsible For Team Leadership and Development. You will lead a small team of Property Services Officers and create an environment where people are supported, challenged and held accountable.

You will:

• Mentor, coach and train staff to build technical capability and confidence
• Provide clear direction, regular feedback and performance support
• Assist staff to develop sound judgement in maintenance, project and customer service decisions
• Build a positive, safe and inclusive team culture
• Support new and developing staff through ‘on-the-job’ training
• Ensure your team has a strong understanding of departmental policies, systems and procedures

Property Maintenance and Small Project Delivery

You will oversee the delivery of a broad range of property maintenance and small project outcomes including:

• Vacant property refurbishments and re-let works
• Minor capital works and improvement projects
• Reactive maintenance and contractor management
• Scope development, cost estimation, and prioritisation of works
• Review of project briefs, specifications, and consultant recommendations
• Quality assurance inspections and defect management
• Monitoring budgets, timelines, and project outcomes

You will guide staff to manage projects from initial inspection through to completion, ensuring works are delivered on time, within budget and to the required standard.

Contractor and Stakeholder Management

The role requires regular engagement with maintenance contractors, consultants, tenants, and internal stakeholders.

You will:

• Work collaboratively with contractors to resolve issues and improve service delivery
• Negotiate practical and cost-effective outcomes
• Manage contractor performance and address quality concerns where required
• Represent the Department in meetings, forums, and stakeholder discussions
• Assist with responses to complex complaints, Ministerial enquiries, and management reporting

What We Are Looking For

We are looking for a strong people leader with experience in property maintenance, building works, housing, facilities management, or a similar environment.

The ideal candidate will demonstrate:

• Experience leading and developing a customer-focused team
• Strong mentoring, coaching, and training skills
• Sound knowledge of residential property maintenance and refurbishment works
• Experience managing small projects, scopes of work, budgets, and contractor performance
• The ability to analyse risk, cost and value when making decisions
• Confidence dealing with competing priorities, difficult issues, and complex stakeholders
• Strong written communication skills, including the preparation of reports, briefs, and recommendations
• A practical, solutions-focused approach with a commitment to continuous improvement

How to Apply:

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).
2. A three [3] page written application addressing all the Essential Work Related Requirements (Selection Criteria) as stated on the JDF.

Your application should clearly demonstrate your experience in:

• Leading and developing teams
• Mentoring, coaching, and training staff
• Delivering property maintenance and small project outcomes
• Managing contractors, budgets and performance
• Applying project management and asset management principles

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

Please contact Paul Godfrey on (08) 6414 3715 for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack and Job Description Form. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download these documents, please contact Michela Orsini, HR Coordinator, on 0434 464 370 or via email on HRRecruitment@communities.wa.gov.au mentioning the vacancy reference number HRC0256476 for assistance.

Currently there is one (1) permanent full-time position available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twenty-four (24) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.