On 31 March 2025, Premier Hon Roger Cook MLA announced a reform of WA Government departments. As part of this reform, all housing-related functions managed by the Department of Communities (Communities) have been transitioning to the newly established Department of Housing and Works (DHW) since 1 July 2025. Corporate services functions and staff are proposed to transfer in multiple tranches by 31 December 2026. Please note, the advertised position is an identified DHW position which will transfer at some stage in 2026.
Communities are managing this recruitment process and once the position is transferred, DHW will be employing authority. By applying for this role, you consent to your application and related information being shared between Communities and DHW as necessary to support the recruitment and employment process.
About the Information Services Directorate
Information Services deliver the management of the Department's information, in all its forms, as well as the technology associated with the creation, capture, storage and dissemination of our information.
The Role
The ICT Business Analyst liaises and works with business users to define and re-design business processes and identify corresponding solution requirements while establishing appropriate expectations and the business scope.
Duties include:
- Defining user requirements, creating user cases and preparing requirement documents by performing user interviews, workshop sessions and research.
- Partnering with other business units to recommend work solutions that meet business requirements.
- Contributing to strategic documents, presentations and training material that can be used to establish and launch solutions.
Please refer to the attached Job Description Form (JDF) for more information. For any position specific enquiries, we encourage you to contact Karen Anthony, Manager Business Engagement and Analysis, on (08) 6215 2610 during business hours or via email to Karen.Anthony@communities.wa.gov.au.
The Opportunity
There is one permanent, full time opportunity available.
The successful applicant or applicants assessed as suitable through this process may receive further offers of permanent and temporary employment that arise within the next 12 months.
In return for your skills, passion, and commitment we will offer you a challenging job, a safe and healthy working environment, and a range of benefits (subject to eligibility) including:
- Flexible working arrangements (including flexible working hours, 9-day fortnight consideration, and work from home options)
- Additional 3 Days Public Service Leave per annum
- 3 months long service leave for every seven years consecutive service
- 18 weeks paid parental leave
- 10 days Disability Leave
- 5 days Reproductive Health Leave
- Discount on private health insurance
- Comprehensive learning and development opportunities that focus on your career aspirations
- Access to free and confidential Employee Assistance Programs for you and your family
- 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees
Want to join us?
Apply online by clicking the ‘Apply for Job’ button (above or below) and provide the following documents in Word or PDF format only:
- A current resume/CV.
- A three (3) page written application addressing all the Essential Work Related Requirements (Selection Criteria) as stated on the JDF.
- A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
- An application form (for hard copy applications only).
For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact the HR Recruitment team at HRRecruitment@communities.wa.gov.au.
We can also be contacted via the National Relay Service on the following numbers:
TTY/voice calls - 133 677
Speak & Listen - 1300 555 727
SMS relay - 0423 677 767
Integrity and Honesty
The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.
Equity and Diversity
The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people from the LGBTQIA+ community, women, and youth.
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact HR Recruitment team via HRRecruitment@communities.wa.gov.au.
If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.
Attachments:-
Application Form
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JDF - ICT Business Analyst - 009961 - L6
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