gray advert banner

Welfare Officer

  • Perth Metropolitan, Western Australia
  • East Metropolitan Health Service
  • Permanent - Full Time
  • Closing at: Sep 28 2026 - 16:00 AWST
  • Level 4
  • BHS Community Mental Health
  • Bentley Health Service > BHS Community Mental Health
  • HSO Level G4 $94,066 - $100,024 p.a
  • 1.0
  • 00109520
  • Perth Metropolitan Area
  • Community and Welfare Support Workers
View favourites

CRVCID 747382

About the Opportunity:

We are currently seeking to appoint a dynamic and enthusiastic individual to a Welfare Officer position that is available with the Bentley Health Service's Community Mental Health department.

In this position, the successful applicant will assess and prioritise patient welfare needs and provides direct assistance to access benefits and other requirements. Other key aspects include:

  • Liaises with government and other service providers to provide necessary assistance.
  • Works in conjunction with a multidisciplinary team in providing a comprehensive social welfare service for patients.

In addition to the Essential Criteria and Desirable Criteria outlined in the attached Job Description Form, the below requirements will also be considered to determine your suitability for the role: 

  • Possession of a valid ‘C’ or ‘C.A’ drivers licence.
  • Working With Children (WWC) Check.

For more information regarding this position, including a thorough breakdown of duties, reporting structures, and the essential and desirable selection criteria used in assessing applicants to the role, we encourage you to refer to the Job Description Form (JDF) attached.

For further job-related Information: for further information, we encourage you to contact Fiona Doherty, Acting Team Leader, on 0481 479 526.

Area Profile: 

The East Metropolitan Health Service (EMHS) comprises an extensive hospital and health service network that aims to maintain and improve the health and wellbeing of more than 828,000 Western Australians in its catchment area. 
 
Our hospital network works together to provide a combination of tertiary, secondary and specialist health care services including emergency and critical care, state trauma, elective and emergency surgery, general medical, mental health, inpatient and outpatient services, aged care, palliative care, rehabilitation and women’s, children’s and neonates services.

The EMHS consists of Royal Perth Hospital; Mt Lawley Hospital; Armadale Health Service; Bentley Health Service; Kalamunda Hospital; St John of God Midland Public Hospital and a range of community and population health services.

Bentley Health Service (BHS) is a fully accredited public hospital located 10km from the Perth CBD and forms part of the Royal Perth Bentley Mount  Lawley Group. BHS provides quality healthcare to the community, specialising in the delivery of rehabilitation, community child and adolescent health, mental health care and aged care services. The range of services includes specialist outpatient services, Allied Health, General Surgery, Ophthalmology, Gynaecology and Urology.

Employee Benefits: Our employees enjoy a range of benefits which may include (in line with operational requirements):

  • Professional Development Opportunities and Study leave/assistance.
  • Flexible working arrangements.
  • Flexible leave arrangements.
  • Other professional and location-based allowances.
  • 12% employer contributed superannuation into a fund of your choice. For information on superannuation click here
  • Fitness Passport- discounted access to select gyms, pools, and fitness centres across Australia
  • Discounted Smart Rider for travel to work

Whilst this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for other ‘similar’ vacancies within EMHS and/or the wider WA public sector. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision. 

How to Apply:

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au) and provide suitable Referees, it is preferable for your referee to be a current supervisor or manager. Satisfactory references are an essential part of East Metropolitan Health Service’s (EMHS) recruitment. Set yourself up to succeed in your application by providing suitable, contactable referees.

Applicants are advised to write a covering letter outlining their suitability for this position and attach their current resume or curriculum vitae. In addition to this, applicants are requested to provide a separate document (maximum three pages) addressing each of the essential and desirable selection criteria outlined on page four of the Job Description Form (JDF) attached. When responding to each criterion, we encourage you to use real-world examples from your career as this will assist us in assessing your suitability. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Eligibility to Apply: To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia.   

We are committed to building a workplace culture that values diversity and inclusion. We actively promote applications from people with disability. Reasonable adjustments will be provided to support you through the recruitment process. Please contact EMHSTalent@health.wa.gov.au to let us know if you require any adjustments to take part in the application or selection process.

Other Conditions:  WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process. 

This position is subject to a Western Australian Working With Children (WWC) Check. For further information please refer to the WWC website at: https://workingwithchildren.wa.gov.au 

EMHS is committed to ensuring that our services are delivered by people who are representative of the diverse communities we assist. 

We wholly embrace diversity and inclusion and encourage people to work with us from all ages, races, genders, religions, sexual orientations, family responsibilities or other characteristics, including Aboriginal people, people from culturally diverse backgrounds, individuals with a diverse sexuality or gender or bodily diversity, and people with disability. 

WA Health is committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy.  As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position.  Aboriginal people are encouraged to apply. 

Help in submitting your application: If you experience technical difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Lodgement is system generated. Any submissions on, or after, Monday 28th September 2026 at  4:00pm will not be accepted. 

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.

Clicking Apply Now will start your application in a separate window.