About The Role

Are you an experienced security and operations leader ready to make a meaningful impact across one of Western Australia’s most critical public transport networks? We are seeking a strategic and influential leader to oversee frontline security operations, ensuring the delivery of safe, secure and customer-focused services across our rail network, stations and associated facilities.

In this pivotal leadership role, you will provide strategic direction, operational oversight and expert guidance to frontline security teams, ensuring the delivery of safe, secure and customer-focused services across the rail network. Working closely with key stakeholders, including WA Police, government agencies and industry partners, you will lead complex operational responses, influence security initiatives and contribute to the ongoing development of transport security strategies.

You will play a critical role in managing major incidents and emergency situations, driving operational performance, developing team capability and fostering a culture of continuous improvement. Through strong leadership, stakeholder collaboration and a commitment to service excellence, you will help ensure the highest standards of safety, security and customer experience are maintained across Perth's rail network.

About You

To be successful in this role, you will bring:

• Demonstrated experience leading and managing frontline operational teams within a complex, high-pressure and customer-focused environment.
• Strong knowledge of contemporary security practices, community safety principles and relevant legislation, with the ability to apply this knowledge to operational decision-making.
• Proven leadership capability, including successfully driving change, managing workforce performance and developing high-performing teams.
• Exceptional communication, stakeholder engagement and negotiation skills, with the ability to build and maintain effective relationships across government, law enforcement and community sectors.
• Highly developed analytical, problem-solving and decision-making skills, with the ability to effectively manage competing priorities and provide confident leadership during emergencies, critical incidents and challenging situations.

About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go now, while the numerous METRONET projects build toward meeting their needs in the future.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA. Upholding these values and applying them to your work requires a genuine and committed understanding.

Safety - We are committed to safety and protecting your future.

Respect - We value and respect our customers, suppliers and each other.

Recognition - We recognise each other for achievement, initiative and innovation.

Integrity - We are honest and ethical.

Sustainability - We consider the long-term economic, social and environmental impact of everything we do.

You can expect.

• Government role with stability and opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym.
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round.

This is a Permanent opportunity. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia, at the time of application (or for the length of the contract).

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further information

Please refer to the attached Job Description Form (JDF) in the application pack for full details about the position, including any specific requirements relevant to appointment.

For further information about the role please contact Joe Apai, Manager Security Services on (08) 9326 2870.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com

How to Apply

Applicants are requested to provide the following:

1. A comprehensive CV with two work related referees, including one current supervisor / manager.

1. A covering letter of no more than two pages, outlining your interest in the position and using detailed examples to demonstrate your suitability to the role by addressing the below.

• Describe your experience leading large frontline operational teams in a complex security, enforcement or public-facing environment.
• Outline how you have influenced stakeholders and led change initiatives that improved safety, security or operational performance.
• Include an example of a critical incident, emergency or high-pressure situation with impacts upon community safety you have managed and the outcome achieved.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen.  Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note that, if you are the recommended applicant, you may be required to obtain an Australian National Police Clearance (NPC). Completion of the PTA Integrity and Qualification Consent Form will only be required where qualification checks are undertaken. Adverse outcomes of NPCs will not necessarily disqualify an applicant from the selection process. Suitable applicants may also need to undertake a full and comprehensive medical assessment