Change your lifestyle, grow your career and make a real impact in the Great Southern Region!

Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64.

You can also reach us through the National Relay Service.

About the Housing Temporary Employment Register:

The Housing Temporary Employment Register is an online portal where you can express interest in full-time or part-time opportunities that may arise in the Great Southern Region within the next twenty-four (24) months, including:

• Fixed-termor secondment opportunities (up to 12 months)
• Transfer at levelfor current permanent public sector employees

The register is actively monitored by hiring managers who match applicants with roles that align closely with their skills and experience.

Why Work in the Great Southern Region?

Living and working in WA’s regional, rural, and remote communities can provide a unique and affordable lifestyle where there's no shortage of adventure—and the Great Southern Region is no exception. Spanning over 39,000 square kilometres, it features a dramatic coastline, award-winning wineries, and was proudly home to Australia’s Best Beach in 2022. Whether you're into rock climbing, windsurfing, coastal hikes, or scenic trail walks, this region is an outdoor playground for every adventurer. Our vibrant and growing festival calendar ensures there’s always something to celebrate, while the multicultural and harmonious community offers warm welcomes and friendly faces every day.

With offices located in Albany and Katanning, we’re deeply embedded in the heart of the region—supporting local communities and building strong connections. Join us as we operate across the human services sector to create affordable housing opportunities for people who would otherwise have difficulty accessing appropriate housing. In the Great Southern, your work makes a real impact—and your lifestyle is just as rewarding.

About the Roles:

Are you ready to make a meaningful impact in the lives of Western Australians who need it most?

Join us in a role where your work directly supports some of the most vulnerable members of our community. Our teams operate across the human services sector to create and deliver affordable housing solutions for people who may otherwise struggle to access safe, appropriate accommodation.

Every position contributes to building stronger, more inclusive communities—and your contribution can truly make a difference.

Some of the roles you may be considered for as part of our register include:

Customer Service Officer – Level 2

As a Customer Service Officer, you’ll be part of a collaborative team committed to helping Western Australians access secure and affordable housing. In this office-based frontline role, you’ll be the first point of contact—providing face-to-face, phone, and written support to clients seeking assistance.

You’ll offer advice, assess eligibility, and guide individuals through housing options including Public Housing, Community Housing, and bond assistance. Working closely with internal teams and community partners, you’ll help respond to a wide range of housing needs across the state.

If you’re passionate about people and delivering exceptional service, this is your chance to make a meaningful difference in the lives of Western Australians.

Housing Services Officer – Level 3

As a Housing Services Officer, you’ll manage a portfolio of Public Housing tenancies, ensuring tenancy obligations are met, properties are maintained, and tenants are supported. This dynamic, customer-facing role includes tenancy management, debt recovery, property inspections, and ensures income assessments are completed.

You’ll spend at least two days a week out of the office, engaging directly with tenants, contractors, and support agencies to deliver respectful, solution-focused services.

If you’re passionate about connection, problem-solving, and making a meaningful impact, this is your chance to help shape inclusive housing outcomes across Western Australia.

Property Services Officer – Level 3

As a Property Services Officer, you’ll manage the maintenance needs of Public Housing properties, ensuring they’re safe, well-maintained, and compliant with all standards.

Working as part of a regional team, you’ll deliver responsive maintenance services—including inspections, refurbishments, and quality control. This field-based role involves regular property visits to assess works carried out, monitor compliance, and engage directly with tenants and stakeholders.

If you’re driven by accountability, problem-solving, and a commitment to improving housing outcomes, this is your opportunity to help build stronger communities across Western Australia.

Housing and Property Services Officer – Level 3

As a Housing and Property Services Officer, you’ll play a vital role in delivering safe, secure, and sustainable Public Housing across WA. This multifaceted position combines tenancy and property management responsibilities, supporting tenants while ensuring public housing assets are well-maintained and compliant.

You’ll manage a diverse portfolio across Government Regional Officer Housing (GROH), Community Housing, and bond assistance programs—handling tenancy obligations, debt recovery, rental assessments, and property inspections. Working within a regional team, you’ll also coordinate contractors, oversee maintenance budgets, and deliver responsive services including refurbishments and quality control.

This dynamic, customer-facing role involves daily engagement with tenants, support agencies, and stakeholders.

If you're passionate about connection, problem-solving, and making a meaningful impact, this is your opportunity to help shape inclusive housing outcomes and build stronger communities across Western Australia.

Want to Learn More About the Roles?

To explore each role in more detail, refer to the attached Job Description Forms (JDFs).

How to Register:

We have opportunities available across Great Southern region. To register your interest in one or more of the roles listed above:

1. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).

2. A copy of all relevant qualifications as specified in your application or CV (if applicable).

Further Job-Related Information:

For further information about the roles please contact Meg Slattery, Administration Manager on (08) 6414 2183 or Meg.Slattery@dohw.wa.gov.au (not to be contacted for Applicant Information Packs or assistance with lodging your application).

If you are unable to view or download these documents, please contact us by calling (08) 6557 8111 (select option 1) or email recruitment@dohw.wa.gov.au, quoting the reference number VCID03421 for support.