Systems Support Officer
- Perth Metropolitan, Western Australia
- Department of Education
- Permanent - Full Time
- Closing at: Oct 27 2026 - 16:30 AWST
- Level 3
- Work Health Safety and Wellbeing
- People Services
- Level 3, $89,464 - $96,043 per annum (pro-rata) (PSCA 2024)
- 1.0
- 00048130
- East Perth
- ICT and Telecommunications Technicians and Support Workers
This is a permanent full-time position commencing ASAP
The Department’s Work Health Safety and Wellbeing Directorate comprises two branches: Safety and Staff Wellbeing and Employee Support Services. The Directorate is responsible for ensuring that legislative frameworks are complied with and that employees’ mental health and wellbeing are supported. It provides strategic and operational advice to the Minister, Director General, school leaders and line managers on a range of matters including:
- work health and safety (WHS)
- staff wellbeing
- employee assistance and mediation programs
- workers’ compensation
- injury management
The Role
As a Systems Support Officer, you will assist with the administration, support and enhancement of systems that enable schools, education support settings and corporate services to manage workplace health and safety activities. Working closely with system users, subject matter experts and project team members, you will help ensure WHS systems are reliable, user-friendly and aligned with business needs.
The role contributes to a range of activities including system configuration and testing, user support, development of training and guidance materials, reporting, data quality activities and continuous improvement initiatives. You will also assist with the delivery of training and support resources that help build user capability and promote consistent business processes across the Department.
Working within a collaborative team environment, you will build productive relationships with stakeholders across schools and central services to identify issues, support solutions and contribute to the successful implementation and ongoing use of WHS systems.
This is an opportunity to contribute to a significant organisational initiative while developing valuable skills in systems support, business improvement, reporting and stakeholder engagement. The successful applicant will be organised, customer-focused and capable of working across a range of activities in a dynamic environment.
Experience supporting business applications, enterprise systems, project implementation activities, training delivery, business process improvement or change initiatives will be highly regarded. We welcome applicants with experience in systems support, business applications, training, project delivery or change management who are looking to contribute to large-scale organisational transformation.
Professional Benefits
We are conveniently located in East Perth and our employees enjoy a range of benefits which include:
- 12% employer contributed superannuation.
- Flexible working arrangements are genuinely considered to create healthy work life balance including; working from home (WFH) or remote, flexible working hours and part-time arrangements.
- Generous leave entitlements including annual, personal, long service and parental leave
- Professional development opportunities and study leave/assistance
- Access to salary packaging (in accordance with relevant industrial instruments)
- Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).
For more information about this opportunity, please contact Sean Ashton, Manager, Work Health Safety and Wellbeing on (08) 9264 4623 or by emailing sean.ashton@education.wa.edu.au
Agency Referrals: Public sector agencies seeking to refer surplus employees should contact Recruitment at centralservices.recruitment@education.wa.edu.au during the advertising period.
We are committed to building the leadership capability of our people (Building Leadership Impact).
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.
Eligibility
To work with us, you must:
- be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).
Application Instructions
Apply online in two easy steps:
Step 1: Select Apply for Job
Complete the online application form, including details of two (2) work related referees, preferably one being your current line manager.
Step 2: Attach your documents
Your application should include:
- A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position
- A two (2) page statement addressing the following selection criteria 1, 2 and 3 as outlined in the attached JDF:
- Demonstrated experience in administrative or contract support
- Demonstrated sound communication and interpersonal skills, including the ability to effectively liaise with individuals at all levels and work unsupervised or in a team environment.
- Demonstrated sound computer skills, including a working knowledge of word processing, databases and spreadsheets.
Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.
Advertised Vacancy Number: DOE1065686
Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Tuesday, 27 October 2026
Clicking Apply Now will start your application in a separate window.