Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Raj Kandasamy on (08) 9041 6329 or via email at Raj.Kandasamy@dohw.wa.gov.au. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week
• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• modern workspaces, where you choose your workspace that assists you to do your best work
• access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
• corporate discounts with selected health insurance providers and access to wellness programs
• opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging.

About The Role:

Systems Administration Support Officer supports the operation and development of corporate systems on behalf of Department of Housing and Works. (DHW).

About You:

Join the Department of Housing and Works and play a key role in supporting the systems that enable the delivery of essential services to Western Australians.

We are seeking a proactive and customer-focused professional with strong problem-solving skills and experience in system support or administration. You will be responsible for managing system issues and incidents, undertaking system maintenance and testing, developing user guides and training materials, conducting user access audits, and supporting business process improvements.

The ideal candidate will be organised, detail-oriented, and able to communicate effectively with a range of stakeholders. You will demonstrate integrity, accountability, a commitment to continuous improvement, and the ability to work collaboratively in a dynamic team environment.

If you enjoy solving problems, improving processes, and providing high-quality support, we encourage you to apply.

The position operates in Personal Leadership context. This means that you are required to demonstrate personal accountability for delivering excellence and support your team and agency in delivering strategic goals. You will be expected to build and nurture relationships and be willing to seek feedback and learn.  

How to Apply:

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).
2. Cover letter of two (2) pages or less, outlining how you meet the essential requirements of the role and demonstrate leadership behaviours.

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

Please contact Raj Kandasamy on 0432 837 012 for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack and Job Description Form. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download the documents, please call 0432 837 012 and select option 1, or email recruitment@dohw.wa.gov.au, mentioning the vacancy reference number Pool Ref VCID03505 for assistance.

Currently there is one (1) permanent full-time position available for filling.  Other suitable applicants will be placed in a recruitment pool. This pool will run for a period of twelve (12) months and may be used to fill other similar full-time, part-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee your placement in a position.