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Student Support Officer

  • Pilbara Region, Western Australia
  • Department of Education
  • Permanent - Full Time
  • Closing at: Oct 9 2026 - 16:30 AWST
  • Level 3
  • Tom Price Senior High School
  • Independent Public School - Pilbara Education Region
  • Level 3, $84,299 - $90,434 per annum (pro-rata) (DOE (SSO) CA 2024)
  • 1.0
  • 00039920
  • Tom Price
  • General Clerical Workers
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This is a permanent full-time position commencing as soon as possible

At Tom Price Senior High School (SHS), we're dedicated to empowering our students to achieve their full potential in our supportive and welcoming learning environment. Our vision is to inspire a passion for learning in every student and foster a community where diversity is celebrated, and personal bests are achieved. We live by our core values of Respect, Inclusivity, Personal Best and Responsibility which guide everything we do.

Come join us and bring your unique skills and passion to a community where you can truly make a difference, inspiring the next generation in the heart of the Pilbara.

Find out more about our school by visiting www.tompriceshs.wa.edu.au or Schools Online.

The Role

The Student Support Officer (SSO) works closely with the Student Services Manager, Year Coordinators, and school support staff to assist with administrative processes and provision of information to students, staff, and parents, ensuring a responsive and effective student support service.

Responsibilities of SSOs include early intervention support to individuals and/or groups of students providing information for multi-disciplinary team meetings, case conferences and other relevant processes. You will maintain information and records, collate and prepare information required for case management, and assist with implementation strategies and student support programs. Additionally, the successful applicant will collaborate with staff, parents/guardians, and relevant community organisations, and may assist with school attendance strategies.

The SSO will ideally have a history of reliability and relatability, building and maintaining relationships within the school community and with other key stakeholders, and under direction participate in crisis management and response duties as required to ensure the best outcomes for young people.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Stephanie McDonald, Principal on (08) 9188 3650 or emailing stephanie.mcdonald@education.wa.edu.au.

During the school holidays, please contact Stephanie McDonald by emailing stephanie.mcdonald@education.wa.edu.au.

Agency Referrals: Public sector agencies seeking to refer surplus employees should contact Recruitment at schoolsrecruitment@education.wa.edu.au during the advertising period.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. 

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • obtain a valid Working With Children Check before you start; and
  • consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

  • A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position; and
  • A two (2) page statement addressing the selection criteria as outlined in the attached JDF
  1. Demonstrated good oral, written and interpersonal communication skills, with the ability to establish and maintain effective and collaborative working relationships.
  2. Demonstrated effective planning and organisational skills with the ability to manage competing priorities within timelines.
  3. Demonstrated good research, conceptual and analytical skills, including the ability to identify problems and provide solutions.
  4. Demonstrated skills and experience in working with individual or small groups of students experiencing difficulties.
  5. Demonstrated knowledge of the youth sector, particularly local organisations and services.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS1065737

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Friday, 9 October 2026

Clicking Apply Now will start your application in a separate window.