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Student Support Officer

  • Goldfields-Esperance Region, Western Australia
  • Department of Education
  • Fixed Term - Full Time
  • Closing at: Nov 27 2026 - 16:30 AWST
  • Level 2
  • Eastern Goldfields College
  • Independent Public School - Goldfields Education Region
  • Level 2, $75,102 - $80,462 per annum (pro-rata) (DOE (SSO) CA 2024)
  • 1.0
  • 00035190
  • Kalgoorlie
  • General Clerical Workers

This is a 12 month fixed term, full-time position commencing Term 1, 2027 with possible extension and/or permanency

Eastern Goldfields College (EGC) is dedicated to providing a culturally responsive learning environment that fosters excellence, innovation, and student success. As a senior secondary college, we empower both students and staff to grow, lead and thrive. We invest in the professional growth of our staff through high-quality learning, mentoring and leadership development. Whether you're early in your career or expanding your expertise, we provide the support and resources to help you achieve your goals.

Located in Kalgoorlie-Boulder, we collaborate with Curtin University and TAFE to form an education precinct, offering diverse educational pathways including Australian Tertiary Admission Rank (ATAR), General, Vocational Education and Training (VET), and endorsed programs. Our strong community links support a range of co-curricular activities, clubs, and leadership opportunities. We also have strong collaboration with Kalgoorlie-Boulder Community High School, working together to maximise student success through shared approaches and seamless educational pathways.

At EGC, we celebrate diversity, value individuality, and create an inclusive environment where everyone is supported to succeed. Together, we inspire achievement and lifelong learning.

Find out more about our school by visiting egc.wa.edu.au or Schools Online.

The Role

EGC is seeking a passionate and proactive Student Support Officer to join our Student Services team. Working with young people aged 15 to 18 years, you will be a key member of our Student Services team and often the first point of contact for students seeking support. The successful applicant will have the opportunity to build positive relationships with students, listen to their needs, and help connect them with the appropriate staff, services, and interventions to support their success.

A key focus of the position is improving student attendance, engagement, and wellbeing. Working closely with the Student Services Coordinator, Year Coordinators, School Psychologist, and other support staff, you will assist with implementing attendance strategies, supporting students experiencing barriers to engagement, and maintaining regular communication with families.

The School Support Officer maintains accurate and confidential student records, manage student services processes and documentation, coordinate communications, and ensure follow-up actions are completed in a timely manner.

In addition to supporting individual students, the Student Support Officer will play a leading role in promoting a positive school culture through the coordination of whole-school wellbeing initiatives, student leadership opportunities, lunchtime engagement activities, and support for the Student Council.

We are looking for someone who genuinely enjoys working with young people and is committed to helping them overcome challenges, build resilience, and remain engaged in their education.

This role may particularly suit applicants with experience or study in:

  • Youth Work
  • Community Services
  • Education Assistance
  • Counselling or Psychology
  • Teaching or pre-service teaching
  • Health or wellbeing services
  • Other youth-focused support roles

The College values the skills and perspectives that people from a range of professional backgrounds can bring to supporting students.

Key Features of the Role

  • Student wellbeing and pastoral care support.
  • Support attendance monitoring and engagement interventions.
  • Administrative coordination and record keeping.
  • Collaborative organisation of whole-school wellbeing events and awareness campaigns.
  • Support and shared leadership of the Student Council.
  • Collaborative development of lunchtime engagement activities and student connection opportunities.
  • Collaboration with internal and external support services.
  • Contribution to case management and student support planning.

Flexibility

We are committed to attracting the best person for the role and are open to discussing flexible working arrangements with exceptional applicants where possible.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Melanie Bairstow, Student Engagement and Wellbeing Coordinator, on (08) 9092 3100 or emailing melanie.bairstow@education.wa.edu.au.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. 

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • obtain a valid Working With Children Check before you start; and
  • consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

  • A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position.

Short listed applicants will have their skills and experiences in relation to the selection criteria outlined in the attached JDF assessed in the further stages of the recruitment process.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS1073207

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Friday, 27 November 2026

Clicking Apply Now will start your application in a separate window.