More Than Just a Job!

At Communities we play a vital role in supporting and strengthening communities across Western Australia. We provide services and work with our partners to keep children safe, provide vital community services, including in emergencies, address homelessness, prevent family and domestic violence and provide stewardship for the disability sector. Our work also includes regulating early childhood education and care and leading initiatives across women’s interests, youth, seniors and ageing, carers, and volunteering.

Why Work With Us?

• We offer some of the most competitive public sector wages in Australia.
• We are a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program.
• Flexible work options – flexi leave, banked leave and public service holidays.
• More for your future – 12 per cent employer super contributions.
• Smart salary packaging – novated leases & work laptops.

Read more about the benefits of working with us.

Your Role. Your Impact.

Step into the world of Statewide Referral & Response Service, where your work is more than just a job.

About the Central Triage Team (CTT)
The Central Triage Team is a multi-agency, co-located team working in the Perth CBD that provide 7-day coverage of family and domestic violence risk assessment and multi-agency triage. Department of Communities, WA Police Force, family domestic violence Coordinated Response Services and Department of Justice Adult Community Corrections work in collaborative partnership to improve the safety of child and adult victim-survivors of family and domestic violence and the accountability of perpetrators.

The Role
As part of the CTT responsible for reviewing all family violence incidents reported to WA Police, Senior Child Safety Practitioners:

• Assist District and Police staff in assessing domestic violence incident reports.
• Help victims access support and services.
• Engage with community groups and other agencies to promote awareness and support for victims.
• Respond to concerns regarding the safety and wellbeing of children
• Undertake complex case work activities.

The Hours
This role is a shift work position, and workers will be paid shift penalties in line with the Industry Award.

Penalties include:

• Saturday paid at time and a half
• Sunday paid at time and three quarters
• Public holidays paid at double time and a half

Shifts are 9 hours with a paid 30-minute break, 7am - 4pm.

Visit Careers at Communities – our roles for more information.

We believe all our people are leaders, regardless of their role. Our Leadership Expectations, outlined in Building Leadership Impact, describe the behaviours and mindsets we value. The leadership context for this position is Leading Others.

If you’d like to know more about the team or the role, connect with Chris Christian, Manager FDVRT Central, on 0466 278 823.

For more details, please refer to the attached Job Description Form (JDF).

Opportunities Available

• Pool: This recruitment pool may be used to fill various fixed term or permanent, full-time and part-time positions arising within the next 12 months.

Applicants will be considered for vacancies in the location of the advertised role/location preferences specified in their application.

Qualification Requirements

• Bachelor’s degree in Social Work / Psychology / relevant human services area.
• Overseas qualifications must be assessed for Australian equivalency.
• Refer to our websitefor information about the qualification requirements for this role, and how we will be assessing your qualifications.

How to Apply – It’s Easy

Select “Apply for Job” and upload the following documents (Word or PDF only):

1. Your current resume/CV.
2. A short written statement up to two [2] pages addressing all the Essential Work-Related Requirements (Selection Criteria) as stated on the JDF.
3. A copy of your degree certificate and academic transcript (plus unit descriptors and/or overseas qualification assessment if applicable).

Applicants will be assessed on their ability to meet the following Suitability Requirements:

Organisational Requirements:

• Ability to work autonomously, build trust, maintain connections, confidentiality and strong professional boundaries.
• Demonstrated respectful, collaborative and inclusive behaviors when working with children, families, colleagues, Aboriginal communities and partner agencies.
• Available for shift work 365 days a year.
• Interested in a role centred on office-based duties, with client and stakeholder communication primarily being through phone and email, with limited direct face-to-face contact.

The Suitability Requirements may be assessed at any stage of the recruitment process, which may include interview, referee reports and/or other assessment methods.

Appointment is subject to meeting all Suitability Requirements.

Equity and Diversity

The Department of Communities is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people.  As a measure to achieve equality and support, section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position.  Aboriginal people are encouraged to apply.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Macarena Acosta.

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Integrity and Honesty
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. To read more, click here.  

Need Assistance?

If you would like to discuss:

• adjustments,
• alternative formats,
• recruitment enquiries or,
• technical issues

Contact: Macarena Acosta, HR Advisor on 0466 349 452 or HRRecruitment@communities.wa.gov.au

We can also be contacted via the National Relay Service on the following numbers

National Relay Service:
TTY/Voice: 133 677
Speak & Listen: 1300 555 727
SMS Relay: 0423 677 767

Privacy Notice
Personal information is collected and managed in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act). By submitting your application, you acknowledge the collection of your personal information. For further details on how your information is handled, please view our Privacy Policy.

Please note: This recruitment process may be closed or withdrawn at any stage. Applicants will be notified if this occurs.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.