Regional Outpatient Appointment Coordinator
- Perth Metropolitan, Western Australia
- Child and Adolescent Health Service
- Fixed Term - Full Time
- Closing at: Sep 29 2026 - 16:00 AWST
- Level 3
- Outpatient Department
- Perth Children's Hospital > Outpatient Department
- HSO Level G3 $83,842 - $90,832 p.a pro rata
- 1.0
- 00020701
- Perth Children's Hospital, Nedlands
- General Clerical Workers
CRVCID No. 747947
This is a Fixed-term Full Time appointment at 1.0 FTE (Full Time Equivalent) for 12 months, with the possibility of extension(s) and/or permanency.
Part-time appointments will be considered.
Position Profile: We are looking for an enthusiastic, motivated applicant who has experience providing support and assistance to patients and families residing in regional, rural and remote locations, to coordinate their appointment/s at Perth Children’s Hospital. Responsibilities of this role will include:
- Provision and coordination of clerical and administrative support services for patients and families residing in regional, rural and remote sites who are not eligible for other coordination services such as the CAHS Complex Care Coordination program.
- Assisting with the coordination of appointments for children with multiple specialty appointments to limit their need to travel frequently to PCH.
- Providing liaison support for cross specialty appointment coordination for children accessing multiple specialties.
About the Department/Service/Directorate: The Outpatient Department sees patients from a range of specialties in medical, allied health and nursing clinics.
About Perth Children’s Hospital (PCH): is Western Australia's specialist paediatric hospital and trauma centre, with 298 beds. Located at the Queen Elizabeth II Medical Centre, PCH offers primary care for severe medical cases and secondary services such as inpatient, outpatient, and day-stay care. Our purpose-built facility incorporates the latest evidence-based design principles to deliver optimal care to the community. Explore our services on the PCH About Us page for more information.
Eligibility to Apply:To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia.
Application Instructions: Applications are required to be submitted online by selecting “Apply for job” below. (via www.jobs.wa.gov.au.) Please ensure the email address provided is actively monitored as it will serve as the primary communication channel throughout the recruitment process.
Your ability to meet the work-related requirements will be assessed throughout the recruitment process. For your written application please provide the following:
- A statement addressing the selection criteria in no more than 2-3 pages.
- A current resume which summarises your experience and demonstrates your ability to meet the position requirements.
- Provide the names and email contact details of two professional referees, with at least one being a recent supervisor/line manager.
These documents should be complete and ready to attach prior to applying online.
Please note – Interviews may or may not be part of the recruitment process.
Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).
For Further Job Related Information: We encourage you to contact Jo Fleming on 08 6456 3354 or at joanne.fleming@health.wa.gov.au
Supporting diversity and inclusion: If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or for any confidential enquiries please contact the CAHS Talent Acquisition Team on 08 6456 0321 or via email: cahs.talentacquisition@health.wa.gov.au
About Child and Adolescent Health Service (CAHS): CAHS is Western Australia's primary provider of paediatric healthcare, exclusively dedicated to infants, children, and young people. Comprising Perth Children’s Hospital (PCH), Neonatology, Community Health, and Child and Adolescent Mental Health Services (CAMHS). CAHS operates with over 7,000 employees across PCH, King Edward Memorial Hospital (KEMH), and over 160 community clinics in the metropolitan area. For more information about our services click here.
CAHS values: To achieve our vision of healthy kids, healthy communities, CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values. If you have any questions regarding this, please contact the person named in this advert.
Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.
WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from people from culturally diverse backgrounds and people with disabilities.
In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.
If you experience technical difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.
Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted.
LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.
Clicking Apply Now will start your application in a separate window.