We are seeking a highly organised and proactive person to join our People & Organisational Development team. In this role, you will play a key part in managing the lifecycle of organisational policies and controlled documents, ensuring information remains accurate, accessible and compliant across the PTA.

Your core day-to-day responsibilities will focus on document control and administration, including maintaining document libraries, monitoring document review schedules, managing service requests, tracking due dates, and coordinating with stakeholders to ensure timely completion of actions. You will also provide administrative and project support, coordinate meetings, maintain records, and contribute to continuous improvement initiatives.

This is an excellent opportunity for someone who thrives in a structured environment, enjoys working with documents and systems, and can confidently manage competing priorities with minimal supervision. You will regularly communicate with a wide range of stakeholders and play an important role in ensuring organisational policies and controlled documents remain up to date and effectively managed.

About You!

To excel in this role, you should possess:

• Demonstrated experience in document control and records management within a large and/or complex organisation.
• Strong attention to detail and a commitment to producing accurate, high-quality work.
• Well-developed organisational skills, with the ability to track deadlines, manage service tickets and coordinate multiple tasks simultaneously.
• Excellent written and verbal communication skills, with the ability to build effective relationships with a variety of stakeholders.
• The ability to work autonomously, show initiative and identify opportunities to improve processes and systems.
• Advanced proficiency in Microsoft Office applications, particularly Microsoft Word.

About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA.

Upholding these values and applying them to your work requires a genuine and committed understanding.

Safety - We are committed to safety and protecting your future.

Respect - We value and respect our customers, suppliers and each other.

Recognition - We recognise each other for achievement, initiative and innovation.

Integrity - We are honest and ethical.

Sustainability - We consider the long-term economic, social and environmental impact of everything we do.

You can expect.

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round

There is currently one fixed term opportunity available to October 2028 with the possibility of renewal and/or permanency. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months.

To be eligible to work at the PTA you must be either an Australian Citizen or Australian Permanent Resident or hold a valid work visa until the tenure of the contract.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.

Please contact Sheralee Westphal, Senior Policy Officer on 0429 454 237 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com.

How to Apply

Applicants are requested to provide the following:

1. A comprehensive CV with two work related referees.

1. A cover letter outlining your experience and interest in the role and address selection Criteria 1,2 & 4 from the JDF, in no more than 2 pages.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen.  Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note that, if you are the recommended applicant, you may be required to obtain an Australian National Police Clearance (NPC). Completion of the PTA Integrity and Qualification Consent Form will only be required where qualification checks are undertaken. Adverse outcomes of NPCs will not necessarily disqualify an applicant from the selection process. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.