Coordinate resources, strengthen quality and support reliable service delivery   

Working for the Department of Transport and Major Infrastructure (DTMI) allows you to play a part in connecting the people of Western Australia. We are a progressive organisation and leaders in providing safe, accessible, sustainable and efficient transport services and solutions that promote economic prosperity and enhance the lifestyles of all Western Australians.

The Opportunity

As the Operations Coordinator, you will play an important role in supporting the effective delivery of Vehicle Services. You will monitor workloads and coordinate human and physical resources using planning, forecasting and scheduling processes to help the team meet operational targets. 
 
You will analyse activity and prepare statistical reports, develop and review policies and procedures, provide training and support to team members, and engage with internal and external stakeholders. You will also contribute to quality assurance and help ensure services comply with relevant legislation, policies and required standards.

For further information about the role, please review the attached Job Description Form (JDF) or contact Deon Bost, Team Leader on (08) 9431 1029 or Deon.Bost2@transport.wa.gov.au. 

There is currently one permanent position available for immediate filling. 

Applicants assessed as suitable through this process may receive further offers of employment (fixed term or permanent) in this or similar roles for a period of twelve (12) months from date of first appointment.

About you

1. You have demonstrated experience applying contemporary workforce management principles, including planning, forecasting, scheduling and coordinating resources to meet operational targets. 
2. You bring sound written, verbal and interpersonal communication skills, with the ability to prepare reports, business processes and procedures, provide training and support, and engage effectively with internal and external stakeholders. 
3. You have well-developed analytical and problem-solving skills, can work independently and collaboratively, and have experience applying quality assurance principles and interpreting relevant legislation, policies and procedures.

Why Join Us?

We invite you to Be Part of Something REAL. At DTMI, you'll do more than design and deliver training programs. You'll help build the capability of one of Western Australia's largest customer-facing government services, supporting outcomes that impact millions of Western Australians every year.

When you join us, you'll enjoy:

• Meaningful work that contributes to safer roads, secure identities and better services for our community.
• The opportunity to lead a team and influence learning and development outcomes across Driver and Vehicle Services.
• Flexible working arrangements that support work-life balance.
• Ongoing learning, development and career progression opportunities across DTMI and the wider Transport Portfolio.
• A collaborative and supportive culture where your ideas, expertise and contributions are valued.
• A competitive salary, 12% employer superannuation contributions and salary packaging options.
• Generous leave entitlements, including annual leave, public service holidays and long service leave.
• Access to health, wellbeing and employee support programs.

Apply Now!

1. A detailed CV that clearly outlines the skills and experiences you have gained in relation to the job description; and

• A [2] two-page summary outlining the key responsibilities and achievements you have had during your career in the context of the JDF and Selection Criteria.

1. Please, nominate two (2) referees who can provide feedback on your capacity to meet the Suitability Requirements. At least one of the referees should be your most recent, immediate supervisor. 

Applications for this opportunity close at 3pm on Monday 16, November 2026. Please ensure your application is submitted on time, as late applications will not be accepted. 

DTMI may conduct further search activities or extend the closing date, if required to supplement the field of applicants. 

Our commitment to a diverse and inclusive workplace

The Department of Transport and Major Infrastructure (DTMI) is committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds. 

If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form), have any question about the process or how to submit your application, please contact our Recruitment Team at recruitment@transport.wa.gov.au or (08) 6551 6888.