There are two permanent, full time vacancies available.

About the role

The Justice Health and Wellbeing Services Branch provides a comprehensive range of primary health care; mental health care; alcohol and other drug services; psychological, prevention and wellbeing services; pharmacy services; allied health care and tertiary care referral services. With entry to prison marking the first opportunity for many of our patients and clients to receive health and wellbeing assistance, our Service acts as a crucial intervention point for a population with complex physical, mental and social needs. The Justice Health and Wellbeing Services Branch ensures that clinical effectiveness, consumer focus and quality improvement are embedded to assist DCS provide high quality, cost effective, safe and patient centred care.

As a Medical Bookings Officer, you will help ensure that patients in custody receive timely access to essential external health services by coordinating and scheduling external health appointments, liaising with Public Hospitals, Adult Custodial, Prisoner Movements agencies, Justice Health and Wellbeing Services Branch and other agencies as required.

Suitability Requirements

Through the recruitment process, we will be looking for a candidates who can demonstrate skills, experience and attributes in relation to the following:

• Achieve Results - The ability to: reschedule and reorganise work to reflect changes in priorities; demonstrate knowledge of new programs, plans or services that are relevant to the position; maintains accurate records and files; and, ensure that tasks are completed within allocated timeframes are all fundamental to this role.
• Exemplifies Personal Integrity and Self-Awareness - A commitment to: adhere to the Code of Conduct in all interactions; behave in a honest professional and ethical way; check and confirm the accuracy of all information prior to release; take responsibility for the completion of work and seek guidance where necessary; stay calm under pressure and not react personally to criticism; acknowledge mistakes and learn from them; meet agreed performance levels and seek and accept supervisor feedback and guidance are all important for this role. Engage with risk by providing accurate information, seeking guidance when required and reporting potential risk issues to supervisor.
• Communicates and Influences Effectively - An ability to: structure messages clearly and succinctly orally and in writing; gain a clear understanding of others comments by actively listening and asking questions to ensure understanding – checks that own views have been understood and able to discuss issues thoughtfully without becoming aggressive are requirements for this role.
• Experience using an electronic health record management system
• Experience in coordinating and scheduling of appointments within a fast paced environment with demonstrated knowledge of telecommunications technologies.

Benefits and opportunities

• Flexible working arrangements
• Career pathway opportunities
• Learning and development opportunity programs
• Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness centre discounts available for employees and their families.

Check out the attached Applicant Information Pack to find out other benefits of working for Justice.

Application process

How to apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

We require you to submit:

1. A comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.

1. A statement no more than two pages, addressing all the five following Suitability Requirements.

Please provide examples to support your claims.

• Achieve Results
• Exemplifies Personal Integrity and Self-Awareness
• Communicates and Influences Effectively
• Experience using an electronic health record management system
• Experience in coordinating and scheduling of appointments within a fast paced environment with demonstrated knowledge of telecommunications technologies

1. Contact details of two work related referees, one of whom should be your current/ most recent supervisor.

All remaining Suitability Requirements will be assessed at a later stage in the process.

Subsequent Vacancies

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies for a period of twelve (12) months, in accordance with section 7d of the Commissioner’s Instructions No.48 – Recruitment, Selection and Appointment to Permanent Vacancies, and section 9d of the Commissioner Instructions 49 - Recruitment, Selection and Appointment to Fixed Term Vacancies. Permanent, fixed term, full time and part time appointments may be offered at Perth Metropolitan area during this period.

For further job-related information

If you would like further information regarding the vacancy please contact Kirralee Johnson, Operations Manager on (08) 9334 6081 for a confidential discussion.

Equity and Diversity

The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences. 

Aboriginal and Torres Strait Islander applicants can access support by following this link. 

Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email workforcediversity@justice.wa.gov.au. 

Submitting your application

To submit your application, click the “Apply for Job” button at the bottom of this advertisement.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.

If you are having difficulty submitting your online application, please telephone RAMS Helpdesk ramshelpdesk@bigredsky.com on 1300 733 056 for assistance.

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