About Us

The Insurance Commission of Western Australia is a state-owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government. The Insurance Commission is a major self-funded statutory authority at the heart of the Western Australian community.

The Opportunity

Applications are invited for the position of Head of Infrastructure.

Reporting to the Chief Information Officer, you will provide strategic and technical leadership across server, cloud, storage, backup, networking, database and middleware platforms. You will ensure these critical services are secure, resilient, scalable and aligned with the Insurance Commission’s business objectives, Technology Strategy and transformation roadmap.

This influential leadership role is responsible for:

• Setting the enterprise infrastructure strategy, architecture and standards.
• Leading infrastructure modernisation, cloud adoption, technology currency and technical debt reduction.
• Ensuring the effective delivery of Tier 3 infrastructure services and Tier 2 and Tier 3 database and middleware services.
• Providing senior leadership during critical incidents and overseeing disaster recovery, business continuity and operational assurance.
• Enabling business and technology transformation through effective infrastructure planning, resourcing and technical leadership.
• Managing strategic vendors and service providers to deliver strong service quality, commercial outcomes and value for money.
• Building the capability of specialist teams and fostering a culture of engineering excellence, accountability, collaboration and continuous improvement.
• Providing clear, trusted advice to executives and stakeholders on infrastructure risks, priorities and investment decisions.

This is an opportunity to shape the future of the Insurance Commission’s technology environment and ensure its infrastructure platforms continue to support essential services for the organisation and the Western Australian community.

The Insurance Commission will offer a five-year contract with a competitive remuneration package to attract an outstanding candidate. 

For further information about the role, you can view the attached Job Description Form (JDF) or contact Inez Kosovich, Chief Information Officer on 0448 463 243.

About You

You are an accomplished technology leader who combines strategic thinking with strong operational and commercial capability. You can translate organisational priorities into secure, resilient and fit-for-purpose infrastructure services while leading people and partners through ongoing change.

You will bring:

• Relevant tertiary or industry qualifications.
• Demonstrated experience leading enterprise infrastructure strategy and operations in a complex technology environment.
• Strong knowledge of cloud-first, secure-by-design and resilient architecture principles.
• Experience applying contemporary IT service management practices, including ITIL and DevOps, to improve reliability and customer outcomes.
• The ability to use automation, observability and data-driven insights to improve service performance, cost and user experience.
• Proven leadership of multidisciplinary teams, including workforce capability development, succession planning and organisational change.
• Strong vendor, managed service provider and commercial management capability.
• Executive-level communication, influencing and stakeholder engagement skills.
• A collaborative leadership style aligned with our values of Care, Courage and Collaboration.

As part of our Team, you will enjoy

• Flexible working arrangements, including the opportunity to work from home.
• Additional three public service holidays each year plus long service leave after seven years of service.
• Ongoing career development, professional learning opportunities, and support to grow your skills and capabilities.
• Salary packaging options, including novated leasing for a new vehicle.
• Modern workplace including a parents and multi-faith room, conveniently located close to major public transport hubs.
• Complimentary access to onsite wellness facilities, including a gym, sauna and swimming pool.
• Bright and welcoming social spaces with complimentary coffee machines, stunning city and river views, and easy access to a range of dining and lifestyle amenities.
• State-of-the-art end-of-trip facilities to support active and sustainable commuting.

Our commitment to a diverse and inclusive workplace

We are committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

How to Apply

Apply online by clicking the 'Apply for Job' button and provide the following documents in Word or PDF format:

1. A detailed CV that clearly outlines the skills and experiences you have gained in relation to the job description; and
2. A two (2) page summary outlining the key responsibilities and achievements you have had during your career in the context of the JDF.
3. Please, nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor.

Applications for this opportunity close at 12.00pm (AWST), Thursday, 8 October 2026. Please ensure your application is submitted on time, as late applications will not be accepted.

ICWA may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Appointment Information

In addition to the immediately available position, appointments may be made from this process within a twelve-month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.

Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process. Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check).

If you require any reasonable adjustments to support your participation in the recruitment process or have questions about the process, please contact our Recruitment Team at human.resources@icwa.wa.gov.au or (08) 9264 3515.

Privacy

The Insurance Commission of Western Australia collects your personal information as part of its recruitment, placement and onboarding processes. This may include information you provide in your application, resume or during assessments, including referee and criminal history checks. For further details on how we handle your personal information, please read our Privacy Policy.