This is a Fixed Term Full Time appointment until 28/02/2027 with the possibility of extension(s) and/or permanency.   

About the Opportunity

Are you a passionate leader with a commitment to supporting older people and vulnerable members of the community to live independently? Exmouth Health Service is seeking an experienced and community-focused Support Services and Aged/Community Care Coordinator to lead the delivery of high-quality home and community care services across Exmouth.

In this diverse and rewarding role, you will coordinate the Care services that enable clients to remain safely and comfortably in the residential aged care their own homes and connected to and their community. You will be responsible for overseeing service delivery, ensuring compliance and quality standards are met, and managing a multidisciplinary team providing community-based support services and residential aged care services.

The role also manages the provision and quality of Support Services at Exmouth Health Service, including catering, cleaning, laundry and orderly services. As a key leader, you will provide operational oversight, staff management, and continuous service improvement to ensure exceptional outcomes for customers, residents and healthcare consumers.

This is an exciting opportunity to make a meaningful impact in a unique regional community while leading services that directly enhance the wellbeing, independence and quality of life of local residents.

Key Responsibilities

• Coordinate and oversee the delivery of Aged / Community Care, ensuring clients receive high-quality, person-centred support that enables them to remain living independently in their homes and community.
• Conduct client assessments, develop and review care plans, and work closely with clients, families, and service providers to ensure individual care needs are met.
• Lead and manage Support Services operations, including catering, cleaning, laundry, and orderly services, ensuring compliance with quality, safety, and infection control standards.
• Manage service budgets, reporting, funding requirements, data collection, and administrative processes to support efficient and sustainable service delivery.
• Provide leadership and support to staff through recruitment, rostering, performance development, training, and workforce planning.
• Ensure compliance with relevant legislation, accreditation standards, policies, and continuous improvement initiatives across Community Aged Care and Support Services.
• Build and maintain effective relationships with clients, families, community stakeholders, advisory groups, and health service leadership to support positive outcomes for the Exmouth community.

For Further Job Related Information:  We encourage you to contact Alana Horsham on 08 9949 3630.

Suitability Criteria:

Suitability recognises that a range of factors contribute to merit, including skills, knowledge, abilities, behaviours, ethical alignment and relevant operational requirements. The suitability requirements below are derived from the Job Description

Form and define what will be assessed to determine your suitability for the role:

1. Relevant qualifications and experience , Extensive experience in Health, Community Services or a related discipline, together with demonstrated experience in human services and community care environments.
2. Strong leadership, communication and people management skills, with experience leading multidisciplinary teams, managing performance, workforce planning, recruitment and rostering.
3. Excellent organisational, operational and financial management capability, including time management, budget oversight, reporting, resource management and the ability to deliver efficient and effective services.
4. A client-centred approach and sound knowledge of relevant legislation and standards, including community aged care principles, Equal Opportunity, Disability Services, Work Health and Safety requirements, and possession of a current C Class Driver's Licence.

 Applicants are required to provide: 

• A statement addressing the suitability criteria above, (maximum 3 pages) outlining your skills, experience, knowledge and what you will bring to the role
• A detailed curriculum vitae (CV) summarising your relevant experience and ability to meet the position requirements
• The names and contact details of two (2) professional referees, preferably including your current or most recent manager

These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Further information about the role, including key duties please see the Job Description Form (available online at www.jobs.health.wa.gov.au). 

Application Instructions:  Applicants are requested to apply online (www.jobs.health.wa.gov.au). 

Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

• 12% employer contributed superannuation into a fund of your choice. For further information on superannuation click here
• Access to generous salary packaging arrangements
• Professional Development Opportunities and Study Leave/assistance
• Flexible working arrangements
• Flexible leave arrangements
• Other professional and location based allowances

Eligibility to Apply: To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia. 

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.

Area Profile: 

Living in Exmouth, Western Australia, offers a unique blend of coastal serenity and adventure. Located on the tip of the North West Cape, Exmouth is the gateway to the UNESCO-listed Ningaloo Reef, where residents enjoy world-class snorkeling, diving, and whale shark encounters. The town has a laid-back vibe, with a population of around 2,500, and a strong sense of community. Surrounded by Cape Range National Park, it’s perfect for hiking, fishing, and wildlife spotting. Though remote, Exmouth provides essential amenities, schools, and healthcare. Its natural beauty, warm climate, and outdoor lifestyle make it ideal for nature lovers and sea enthusiasts. Exmouth is approximately 1,245 kilometres north of Perth by road.

The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Other Conditions:  WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process.

Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA).  Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn.  Please see the attached WACHS PEHA Policy for further information.

Whilst this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for other ‘similar’ vacancies within WACHS and/or the wider WA public sector. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community’s needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women and youth (24 years of age and under).

 If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted.
 
LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.