About VenuesWest

VenuesWest enriches the lives of Western Australians by offering opportunities for those pursuing elite sport, a range of options for individuals or families choosing to live healthy, active lifestyles and a variety of entertainment experiences for everyone. Our vision is to be Australia’s leading provider of sport and entertainment venues and precincts.

Our Commitment to an Inclusive Workplace

VenuesWest recognise the benefits of a diverse workforce and is committed to providing an inclusive workplace, where all employees feel welcome, accepted and safe to be their true self, and who are celebrated for their contribution and abilities.

We value the unique perspectives and skills that Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people, people of diverse genders and sexualities, and women in management bring to the workplace and community and want to support equality for these groups of peoples. We aim to achieve this through increasing workforce representation. People from these backgrounds are strongly encouraged to apply and identify themselves through the application questions. Sections of the Equal Opportunity Act 1984 (WA) for measures to achieve equality will apply to this process.

If you have any accessibility requirements, including adjustments to the recruitment process, workplace adjustments, or documentation in alternative formats, please contact our People & Culture team on (08) 9441 8362 or email peopleandculture@venueswest.wa.gov.au.

About the Role

Following the internal promotion of the previous General Manager, VenuesWest has an exciting opportunity to lead Venue Services across our self-managed venues.  

The General Manager Venue Services provides leadership and direction to the Aquatics, Customer Service, Programs, Health and Fitness, Wellness and Sales teams in the activation of our self-managed venues through programs and services, driving a sales and customer service culture that engages our customers and is focused on achieving results.

This is a full time, fixed term position for a period of 5 years the possibility of extension. The nature of the role requires weekend and after-hours work as required. Flexible working arrangements will be discussed with the successful candidate including hours of work and working from home.

Whilst the position will be based at Perth High Performance Centre in Mount Claremont, mobility will be required between the portfolio of facilities.

What We Offer

Working with VenuesWest comes with a range of benefits – please see our Employee Value Proposition attached for more information.

About the Person

The successful candidate will have extensive leadership experience in the delivery and management of program development, health and fitness/wellness, sales and aquatics in a multipurpose venue together with strong people management, risk management and financial management skills.

For any further job-related information please contact Peter Bauchop on 08 9441 8309.

For information on VenuesWest and its venues please visit our website www.venueswest.wa.gov.au and follow us on LinkedIn.

Application Instructions

To apply for this position, you must provide:

• A copy of your current resume and
• A cover letter ( max 2 pages) with detailed examples to demonstrate:

Extensive high-level skills, knowledge and experience in the delivery and management of program development, health and fitness / wellness, sales,  and aquatics in a large scale  multipurpose sport and recreation venue including:

• leadership of managers and multidisciplinary workforces across complex public-facing operational environment;
• experience in delivering high quality customer experiences and safe and compliant programs and services;
• proven track record in a fast-paced sales environment;
• high level commercial acumen including budget generation and review and the ability to review existing / introduce new products and services

A full copy of the Job Description attached as a PDF, which includes a complete list of the capabilities required to fulfil this role.

Please submit your application by clicking on the ‘Apply for Job’ button below.

For application assistance please contact People and Culture on (08) 9441 8362.

Employment Screening

To be eligible for employment with VenuesWest you must have the following at the time of commencement:

• Right to Work in Australia for the duration of the employment contract
• National Police Clearance (Note: having a conviction will not necessarily preclude you from employment. For more information on how convictions are considered, please see the attached information sheet)

Please note that the appointee will bear the costs associated with the abovementioned eligibility requirements.

Future Appointments

Applicants who are found suitable, but not recommended for the vacancy, may be considered for similar vacancies pursuant to the Commission’s Instructions No’s. 2 and 39.