More Than Just a Job!

At Communities we play a vital role in supporting and strengthening communities across Western Australia. We provide services and work with our partners to keep children safe, provide vital community services, including in emergencies, address homelessness, prevent family and domestic violence and provide stewardship for the disability sector. Our work also includes regulating early childhood education and care and leading initiatives across women’s interests, youth, seniors and ageing, carers, and volunteering.

Why Work With Us?

• We offer some of the most competitive public sector wages in Australia.
• We are a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program.
• Flexible work options – flexi leave, banked leave and public service holidays.
• More for your future – 12 per cent employer super contributions.
• Smart salary packaging – novated leases & work laptops.

Read more about the benefits of working with us.

Your Role. Your Impact.
The Statewide Referral & Response Service (SRRS) are seeking Child Safety Practitioners to fill part time and full-time roles across the Service In both shift working and non shift working roles.

The attached Job Description Form (JDF) and Teams Descriptions document provide more information about the positions, with the latter describing which are shiftwork and giving an example roster. For further information please contact the panel chair Rachel Grimble, Team Leader Child Safety on (08) 9460 8581. 

What is Statewide Referral and Response Service (SRRS)?

SRRS is the first point of contact for Child Protection referrals for the community and professionals in Western Australia (WA). SRRS receives and assesses all new referrals of concern for a child to the Department and respond to these referrals through various teams including Central Intake, Crisis Care, Mandatory Reporting and Family & Domestic Violence Helpline

SRRS is the largest District in the Department of Communities, and it operates 24 hours a day at a centrally located office in Perth.

At SRRS, both shift and non-shift options are available. CSPs who work shifts outside business hours receive penalty rates and additional financial incentives.

Child Safety Practitioners (CSP) at SRRS enjoy:

Extensive training, mentoring, guidance and support prior to work allocation. This is in addition to the Department of Communities mandatory training for newly recruited CSPs and is tailored to the requirements, standards, and practices within SRRS.

Unique exposure to a range of first responders to Child Protection referrals and opportunity to engage and work alongside families to strengthen their capacity to provide care and safety to their members in ways that are sustainable, builds resilience and ultimately increases social wellbeing.

SRRS is walking distance from Perth Train Station, a convenient and centrally located office with state-of-the-art amenities.

Please see the SRRS Teams Descriptions attachment for more information on each team.

Visit Careers at Communities – our roles for more information.

Opportunities Available

• Recruitment Pool: This recruitment pool may be used to fill various fixed term or permanent, full-time and part-time positions arising within the next 12 months.

Applicants will be considered for vacancies in the location of the advertised role/location preferences specified in their application

Qualification Requirements

• Bachelor’s degree in Social Work / Psychology / relevant human services area.
• Overseas qualifications must be assessed for Australian equivalency.
• Refer to our websitefor information about the qualification requirements for this role, and how we will be assessing your qualifications.

How to Apply – It’s Easy
Select “Apply for Job” and upload the following documents (Word or PDF only):

1. A current resume/CV. Include team you are interested in joining, a brief paragraph explaining your reasons for selecting the team/s.
2. A two (2) page written application addressing all the Work Related Requirements (Selection Criteria) as stated on the JDF.
3. A copy of your degree certificate and academic transcript (plus unit descriptors and/or overseas qualification assessment if applicable).
4. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
5. An application form (for hard copy applications only).

Applicants will be assessed on their ability to meet the following Suitability Requirements:

• Job Requirements: As per the selection criteria listed on the attached JDF.
• Personal Attribute: We believe all our people are leaders, regardless of their role. Our Leadership Expectations, outlined in Building Leadership Impact, describe the behaviours and mindsets we value. The leadership context for this position is Personal Leadership.
• Organisational: Confident in a role centred on office-based duties, with client and stakeholder communication primarily being through phone and email, with limited direct face-to-face contact. If applying for Shift work positions, must be available for Shift work.

The Suitability Requirements may be assessed at any stage of the recruitment process, which may include interview, referee reports and/or other assessment methods.

Appointment is subject to meeting all Suitability Requirements.

Equity and Diversity

The Department of Communities is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people.  As a measure to achieve equality and support, section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position.  Aboriginal people are encouraged to apply.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Erin Cronan, HR Advisor.

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Integrity and Honesty
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. To read more, click here.  

Need Assistance?

If you would like to discuss:

• adjustments,
• alternative formats,
• recruitment enquiries or,
• technical issues

Contact: Erin Cronan, HR Advisor on 0411 570 041 or Erin.Cronan@communities.wa.gov.au.

We can also be contacted via the National Relay Service on the following numbers

National Relay Service:
TTY/Voice: 133 677
Speak & Listen: 1300 555 727
SMS Relay: 0423 677 767

Privacy Notice
Personal information is collected and managed in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act). By submitting your application, you acknowledge the collection of your personal information. For further details on how your information is handled, please view our Privacy Policy.

Please note: This recruitment process may be closed or withdrawn at any stage. Applicants will be notified if this occurs.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.