This is a permanent full time vacancy.

About the role

Karnet Prison Farm is a minimum-security prison located 75km south of Perth. The prison handles only male offenders and functions as a pre-release centre with a focus on rehabilitation and re-integration in preparation for their return to the community. The prison’s farm which covers an area of approximately four hundred hectares, comprises an abattoir, dairy, poultry and market garden for supply of meat, milk, eggs and vegetables for use by the state’s prisons.

The Cashier / Customer Service Officer is responsible for carrying out all financial transactions for offenders from both Gratuities and Private Cash Accounts. Ensuring correct accounting procedures are maintained and appropriate documentation is obtained and retained is essential. It is also responsible for inputting monies into the Offender Telephone System, TOMS accounts as well as daily direct face to face contact with offenders dealing with enquiries. Role specific responsibilities include but are not limited to:

• Prepares payments from offender private cash and gratuities and ensures correct documentation for all discharges;
• Processing fines on behalf of prisoners; 
• Reconcile and Recoup Cash Advance daily and ensure all monies received are banked weekly; and 
• Process Eftpos Transactions as required.

Suitability Requirements

Through the recruitment process, we will be looking for a candidate who can demonstrate skills, experience and attributes in relation to the following:

Communicates and Influences Effectively - The ability to explain information using language appropriate to the client while limiting the use of jargon, listen and ask questions to ensure understanding and to confirm that the message has been understood and to discuss issues calmly.

Achieve Results - The ability to see tasks through to completion; rescheduling and reorganising work to reflect changes in priority. Applies own expertise to work tasks, learn new products and services and maintain accurate records and file.

Numerical and Financial Skills - The ability to apply basic numerical functions accurately in particular pertaining to financial transactions.

Microsoft Office Skills - Proficient with Microsoft Office and the use of Word and Excel Spreadsheets.

Shapes and Manages Strategy - The ability to understand the Department’s values and objectives how they are relevant in assigned work, and to work under direct supervision to meet timelines and priorities.

Builds Productive Relationships - The capacity to responds under direction to changes in client needs and expectations, manage progress and keeps clients informed and provide prompt and courteous service, as well as the capacity to recognise the value of individual differences and work styles.

Exemplifies Personal Integrity and Self-Awareness - A demonstrated commitment to adhere to the Code of Conduct, behave honestly and ethically. Applies self to meet objectives, stay calm and professional under pressure, and provide accurate information to others. Provides accurate information, checks and confirms accuracy prior to release. Acknowledges mistakes and learns from them and seeks guidance and advice when required.

The suitability requirements outlined will be what the panel will assess throughout the selection process.

Benefits and opportunities

• Flexible working arrangements
• Career pathway opportunities
• Learning and development opportunity programs
• Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness Centre discounts available for employees and their families.
• Check out the attached Applicant Information Pack to find out other benefits of working for Justice.

Application process

How to apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

We require you to submit:

1. A comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.

1. A statement no more than two (2) page addressing all the following Suitability Requirements:

Please provide examples to support your claims.

• Communicates and influences Effectively
• Numerical and Financial Skills
• Exemplifies Personal Integrity and Self-Awareness

1. Contact details of two work related referees, one of whom should be your current/ most recent supervisor.

Subsequent Vacancies

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies for a period of twelve (12) months, in accordance with section 7d of the Commissioner’s Instructions No.48 – Recruitment, Selection and Appointment to Permanent Vacancies, and section 9d of the Commissioner Instructions 49 - Recruitment, Selection and Appointment to Fixed Term Vacancies. Permanent, fixed term, full time and part time appointments may be offered in the Perth Metropolitan area during this period.

For further job-related information

If you would like further information regarding the vacancy please contact Soobita Juggessur, Finance Coordinator on (08) 9526 3239 for a confidential discussion.

Equity and Diversity

The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences. 

Aboriginal and Torres Strait Islander applicants can access support by following this link. 

Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email workforcediversity@justice.wa.gov.au. 

Submitting your application

To submit your application, click the “Apply for Job” button at the bottom of this advertisement.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.

If you are having difficulty submitting your online application, please telephone RAMS Helpdesk ramshelpdesk@bigredsky.com on 1300 733 056 for assistance.

To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.

The Department of Justice has introduced a smoke-free policy, which has been fully implemented across all women’s prisons and the Academy, with all other prison sites to follow.