Business Support Officer
- Perth Metropolitan, Western Australia
- Department of Housing and Works
- Fixed Term - Full Time
- Closing at: Nov 16 2026 - 16:00 AWST
- Level 3
- Asset Practice and Business Improvement
- Housing Services
- Level 3, $89,464 – $96,043pa + Super, PSCSAA 2024
- 1.0
- 021187
- Mirrabooka / Perth Metro
- Contract, Program and Project Administrators
Come join the team at the new Department of Housing and Works.
The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.
We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.
Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.
We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.
If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Natalie Browton on 0435 050 659 or via email at natalie.browton@dohw.wa.gov.au. You can also reach us through the National Relay Service.
When you join us, you can enjoy a variety of benefits, including:
- flexible work options, including working from home up to 2 days per week
- professional development, training, and on-the-job learning to advance your career
- generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
- modern workspaces, where you choose your workspace that assists you to do your best work
- access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
- corporate discounts with selected health insurance providers and access to wellness programs
- opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging.
About The Role:
This role provides effective and efficient business and administrative support to the Program and Project Manager and assists with the performance of the service delivery functions of Strategic Innovation.
This role sits in the Strategic Innovation section of Housing Services. This team leads a range of initiatives focused on improving service delivery, workforce capability and housing outcomes across Western Australia. The team is responsible for the development, implementation and evaluation of strategic reforms, pilot programs and business improvement initiatives that aim to empower public housing tenants to access and sustain safe and secure housing. We are committed to delivering culturally responsive, safe, and person-centred services that support better housing outcomes for individuals, families, and communities.
About You:
We are looking for someone who is organised, proactive and comfortable working across a range of business support activities. You can coordinate and follow up actions, prepare professional documents and correspondence, undertake research and analysis, and maintain accurate records and data. You will have strong attention to detail, communicate effectively and build positive working relationships across the Department.
The position operates in Personal Leadership context. This means that you are required to demonstrate personal accountability for delivering excellence and support your team and agency in delivering strategic goals. You will be expected to build and nurture relationships and be willing to seek feedback and learn.
How to Apply:
If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:
- A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).
- Cover letter of two (2) pages or less, outlining how you meet the essential requirements of the role and demonstrate leadership behaviours.
Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.
Further Job-Related Information:
Please contact Natalie Browton on 0435 050 659 or via email at natalie.browton@dohw.wa.gov.au for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).
To assist you in preparing your application, please refer to the Applicant Information Pack and Job Description Form. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.
If you are unable to view or download the documents, please call (08) 6557 8111 and select option 1, or email recruitment@dohw.wa.gov.au, mentioning the vacancy reference number VCID03514 for assistance.
Currently there is one (1) full-time, fixed-term appointment for twenty four (24) months available for immediate filling, with the possibility of further extension(s). Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time or part-time, fixed-term basis with the possibility of further extension(s).
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