About VenuesWest
VenuesWest enriches the lives of Western Australians by offering opportunities for those pursuing elite sport, a range of options for individuals or families choosing to live healthy, active lifestyles and a variety of entertainment experiences for everyone. Our vision is to be Australia’s leading provider of sport and entertainment venues and precincts.
About RAC Arena
RAC Arena is the home of live entertainment in Western Australia. Located in the heart of the Perth CBD, we play host to the world’s best live music, sport, family, and comedy.
Since opening our doors in 2012, the Arena has attracted the world’s greatest entertainers including The Rolling Stones, Elton John, Lady Gaga, Serena Williams, Oprah, and Jerry Seinfeld. Home of the Perth Wildcats, West Coast Fever and United Cup, we’re never far from the on-court action.
About the Role
VenuesWest has an exciting opportunity for an experienced hospitality professional to join our team at RAC Arena.
The Premium Hospitality Coordinator is primary contact for corporate hospitality clients at RAC Arena. You will be responsible for liaising with key internal departments to ensure corporate hospitality operations run smoothly during events.
This role is also responsible for managing and supporting all Premium Hospitality clients with their event requirements, including catering, ticketing, parking and special requests, while delivering a seamless and high-quality hospitality experience and maximising upselling opportunities.
This is a full time, permanent opportunity based at RAC Arena in the Perth CBD. Due to the nature of the role, it is expected that the position will be at the events to ensure high-level guest satisfaction. As such, the hours of work include nights and weekends.
Working for VenuesWest comes with a variety of benefits – please see the attached Employee Value Proposition to learn more about our employee benefits.
About the Person
The successful candidate will have Experience working in events including rostering, leading other staff, and strong stakeholder management with excellent customer service skills. The candidate will also have high level administrative skills including the ability to manage multiple tasks in a high-pressure environment.
For any further job-related information please contact Rachel Winkless at hr@racarena.com.au
For information on VenuesWest and its venues please visit our website www.venueswest.wa.gov.au and follow us on LinkedIn.
Application Instructions
To apply for this position, you must provide:
- A copy of your current resume and
- A cover letter with detailed examples to demonstrate previous relevant experience working in a fast-paced events or premium hospitality environment including:
- High-level customer service and stakeholder management skills
- Strong understanding of commercial offerings including catering
- Ability to work in a high-pressure environment, meeting deadlines and managing multiple tasks simultaneously
- High-level administrative skills.
- A full copy of the Job Description attached as a PDF, which includes a complete list of the capabilities required to fulfil this role.
Please submit your application by clicking on the ‘Apply for Job’ button below.
For application assistance please contact People and Culture on (08) 9441 8362.
Please note that candidates will be contacted by email with timeframes related to the process once the advertisement is closed. In addition, an executive search may also be undertaken as part of this recruitment process.
Our Commitment to an Inclusive Workplace
VenuesWest recognise the benefits of a diverse workforce and is committed to providing an inclusive workplace, where all employees feel welcome, accepted and safe to be their true self, and who are celebrated for their contribution and abilities.
We value the unique perspectives and skills that Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people, people of diverse genders and sexualities, and women in management bring to the workplace and community and want to support equality for these groups of peoples. We aim to achieve this through increasing workforce representation. People from these backgrounds are strongly encouraged to apply and identify themselves through the application questions. Sections of the Equal Opportunity Act 1984 (WA) for measures to achieve equality will apply to this process.
If you have any accessibility requirements, including adjustments to the recruitment process, workplace adjustments, or documentation in alternative formats, please contact our People & Culture team on (08) 9441 8362 or email peopleandculture@venueswest.wa.gov.au.
Employment Screening
To be eligible for employment with VenuesWest you must have the following at the time of commencement:
- Right to Work in Australia for the duration of the employment contract
- National Police Clearance (Note: having a conviction will not necessarily preclude you from employment. For more information on how convictions are considered, please see the attached information sheet)
Please note that the appointee will bear the costs associated with the abovementioned eligibility requirements.
Future Appointments
Applicants who are found suitable, but not recommended for the vacancy, may be considered for similar vacancies pursuant to the Commission’s Instructions No’s. 2 and 39.
