We currently have one (1x) Permanent Full-time (75 hrs per f/n) vacancy available for immediate filling.
About us
The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.
About the role
The Audience Research Analyst captures, analyses and interprets data from a range of data sources to gain audience insights, preferences and trends to inform the development of targeted strategies, support initiatives, enhance engagement and support organisational decision making.
About you
You’re a detail oriented, insightful professional, passionate about numbers and understanding what the data tells you! You have strong analytical skills, understand research methodologies and have expertise in data visualisation tools to transform complex data into actionable insights. You love translating findings into targeted strategies to help support initiatives, enhance audience engagement, and guide informed decision-making. You have a keen eye for emerging trends and effective communication skills and enjoy working with multiple stakeholders in a fast-paced team environment.
The successful applicant will be expected to:
- Record, maintain, and monitor visitor data across six WA Museum sites - including general admission, special exhibitions, and programs.
- Coordinate the collection and analysis of visitation data from various sources including the Tessitura ticketing system, thermal counters and venue management software.
- Aggregate, analyse, and communicate audience data insights to internal and external stakeholders.
- Please refer to the attached Job Description Form (JDF) for further duties and responsibilities.
How to apply
Please ensure that you review the attached JDF for further information about the work-related requirements (Selection Criteria) of this position. This information will assist you with the preparation of your application.
We require you to submit:
- A current comprehensive CV including the contact details of two referees.
- A statement of no more than two (2x) A4 pages addressing the following essential work-related requirements. Please provide relevant examples to support your claims:
Essential Criteria 1. Strong analytical skills with the ability to capture, maintain and interpret high quality data and provide insightful recommendations to inform decision-making.
Essential Criteria 3. Strong written and verbal communication skills, with the ability to present findings clearly and effectively to diverse audiences, including key stakeholders.
Essential Criteria 5. Experience at identifying key trends, challenges, and opportunities within audience data, and offering solutions to drive continuous improvement.
The remaining work-related requirements will be assessed at a later stage in the recruitment process.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
To submit your application, click “Apply for Job” button at the bottom of this page. Emailed applications will not be accepted.
If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance. For information about the process, please contact Human Resources on email, hr@museum.wa.gov.au
Further Information
If you would like further information on this opportunity please contact, Jane Jones, Manager Marketing and Audience Development, on 0411 646 619, or via email jane.jones@museum.wa.gov.au
Eligibility to Apply
- To be eligible for appointment, applicants must have a valid Work Visa (for fixed term appointments), or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.
- A current (within six (6) months) National Police Clearance Certificatewill be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.
Equity and Diversity
The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally- diverse backgrounds, and young people. The Museum values the importance of a work environment which is representative of the wider community, and which supports a variety of perspectives.
Accessibility: If you have any communication or access needs that require adjustments to allow you to fully participate in the application and interview process, please contact the National Relay Service on the following numbers:
- TTY/Voice calls - 133 677
- Speak & Listen - 1300 555 727
- SMS Relay – 0423 677 767
If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies at the WA Museum and the Department of Local Government, Sport and Cultural Industries (DLGSC) for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy.
From 1 July 2025, DLGSC will be renamed the Department of Creative Industries, Tourism and Sport.
