The Department of Local Government Sport and Cultural Industries (DLGSC) acknowledges the Aboriginal people throughout Western Australia as the Traditional Owners and Custodians of the lands, waters, and communities in which we operate. We pay our respects to all Aboriginal people and their cultures, and to Elders past and present.

About the department

DLGSC is a very diverse agency that supports all Western Australians by giving them opportunities to reach their potential and live their very best lives.

Our purpose is to foster a cohesive, prosperous, vibrant and healthy Western Australian community. This is fundamental to WA’s economic development and diversification. It’s key to assuring opportunities for our children and young people into the future. It helps maintain and strengthen the physical and mental health and wellbeing of all community members, and it promotes participation and encourages trust in our government at all levels.

Staff in our department work across the areas of arts, culture and creative industries; sport and recreation industries; racing, gaming and liquor-related industry sectors; the local government sector; culturally and linguistically diverse communities, groups and organisations; and major arts, culture, sporting and recreation infrastructure projects. We also support the people of WA, including First Nations peoples, to connect to their culture and history through Aboriginal History Western Australia, and the State Records Office.

From 1 July 2025 the Department of Local Government, Sport and Cultural Industries will be renamed the Department of Creative Industries, Tourism and Sport and some functions of the department are being moved to the new Department of Local Government, Industry Regulation and Safety.

Why work with us?

At DLGSC we are all about ensuring our workforce is made up of ‘Good Humans’!

Finding them, retaining them, and helping them to be the best they can be for themselves, for us, for the people we supply services to, and for our vision of a vibrant, inclusive and resilient Western Australian community.

Our diverse organisation is supported by exceptional, everyday people from all walks of life and many different backgrounds who are supported to genuinely contribute to inclusivity in the workplace.

If you want to work in an inspirational organisation where you have a voice and can contribute to the things that matter to you, then join our awesome team!

We are proudly an equal opportunity employer committed to workplace equity. We support diversity and inclusion in the public sector because it makes us stronger as an organisation, and better able to meet our community’s needs.  We strongly encourage people with disability, people from culturally diverse backgrounds, Aboriginal and Torres Strait Islander people, women and youth to apply.

DLGSC are committed to the safety and wellbeing of children and young people.

For further information on DLGSC, visit our website.

About Racing, Gaming and Liquor

The Racing, Gaming and Liquor team regulates and maintains the integrity of all lawful racing, gambling, and liquor activities in the state by providing guidance for industry to maintain compliance with relevant legislation for the benefit of all Western Australians. 

About the role

Are you passionate about customer service and ready to kick start your career with the WA Government. We are seeking a customer service enthusiast to fill the position of Licensing Administration Officer. We have one permanent, full-time (75hrs p/f) position available.

As Licensing Administration Officer, you will provide clerical and administrative support and contribute to the provisions of licensing and compliance activities for the Regulation Division within DLGSC. In this role, you will bring the Purpose of the Position as outlined below:

- A customer focused reception service for the department

- Clerical and administrative support for the regulation division

- Perform any other duties as assigned or necessary to support the objectives of DLGSC.

The ideal candidate will possess exceptional customer service skills, demonstrated proficiency in accurately updating and accessing systems and databases, strong organisational skills, be adept at meeting specified timeframes and exhibit the ability to build and maintain productive relationships with stakeholders.

If you are a proactive and organised individual with a strong commitment to customer service and attention to detail, join us, make a difference and develop your career!

For further job-related information, please contact Melissa Baker on 08 6551 4899 (only contact for information about the role).

What’s in it for you?

There are lots of benefits to taking up a role with DLGSC:

• a competitive, award-based salary with annual increments within award bands
• flexible working hours including flexible start/finish times.
• superannuation 11.5%, increasing to 12% by 1 July 2025
• access to salary packaging arrangements
• 3 additional days of leave per year (public service holidays)
• study leave/assistance
• options to purchase additional leave
• 14 weeks paid parental leave, with additional flexibility for new parents returning to work
• leadership and professional development programs
• annual professional development planning cycles
• employee assistance and wellness programs.

Location

This role is based at 140 William Street Perth other DLGSC office locations may be considered

How to apply for this position

Applicants are encouraged to apply online and must provide:

• A comprehensive CV
• One A4 page outline on your skills and knowledge in relation to the Essential Selection Criteria that are listed on the attached Job Description Form
• Contact details of two referees, with a preference of one from a current/most recent line manager

For further details on how to apply please read ‘Information for Applicants’.

Please note that all of the Essential Selection Criteria may be assessed at some stage during the selection process.

To submit your application, please click on the Apply for Job button.

Pre-employment conditions

To be eligible for appointment, applicants must be an Australian citizen, have permanent resident status in Australia or have a visa that allows you to live and work in Australia for the period of your employment contract.          
Successful applicants will be required to complete the below prior to commencement:

• A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment.
• Pre employment Conflict of Interest form. Please see attached Conflict of Interest guide for further information.

Further information

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact HR Recruitment and Establishment on (08) 6552 7540 or recruitmentandestablishment@dlgsc.wa.gov.au  

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls: 133 677

Speak & Listen: 1300 555 727

SMS relay: 0423 677 767

To avoid last minute congestion of the system which may result in your application being received after the closing time and therefore not be eligible, please endeavour to submit your application well before the closing time as late applications will not be accepted.

While this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for ‘similar’ vacancies within DLGSC and/or the wider public sector which arise within 12 months of the recruitment process being endorsed. In addition to this, should the successful applicant decline or vacate the advertised position, then the next most suitable applicant may also be selected from this process. Future vacancies may be considered to fill fixed term, permanent, part-time or full-time roles.

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Closing date: Wednesday 4 June 2025 at 4.00 pm (AWST)