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Student Support Officer

  • Perth Metropolitan, Western Australia
  • Department of Education
  • Permanent - Full Time
  • Closing at: Oct 26 2026 - 16:30 AWST
  • Level 2
  • Shenton College
  • Independent Public School - North Metropolitan Education Region
  • Level 2, $75,102 - $80,462 per annum (pro-rata) (DOE (SSO) CA 2024)
  • 1.0
  • 00048070
  • Shenton Park
  • General Clerical Workers

This is a permanent full-time position commencing Term 1, 2027

All staff at Shenton College take great pride in delivering outstanding services to our students, parents and community, and the importance of strong public schooling. Shenton College is one of Australia’s leading co-educational schools and consists of a Middle School (Years 7 to 8), Lower Senior (Years 9 to 10) and Upper Senior School (Years 11 to 12). The College's strength is in its commitment to develop the “whole child” and to empower them to be independent and confident learners so that they can be purposeful contributors to an increasingly interdependent world. Our success is built on solid foundations and on the skills of an outstanding staff.

Shenton College has a proud culture of excellence across all learning areas, centred on our college values of ‘Care, Curiosity and Collaboration’. With a ‘can-do’ capacity to problem solve, our staff pride themselves in delivering outstanding services to our students, parents and community. We strive to develop our students’ knowledge of the world and to foster the emotional and social intelligence they need to be active participants and leaders, now and in the future.

Located in Perth's western suburbs, the College has a well-earned reputation for excellence: whether it is the entrenched professional culture that embraces innovation and growth to the consistent success of our students at local, national, and international levels. The College’s nationally awarded selective Gifted and Talented Education program has broad community recognition and consistently attracts the highest calibre students from across the state. The Shenton College campus has outstanding facilities supported by an experienced and highly regarded administrative team – you will feel supported at every level of your professional life.

Find out more about our school by visiting shenton.wa.edu.au or Schools Online.

Watch our introduction to teaching at Shenton College – Come work with us.

The Role

The successful applicant will ideally collaborate closely with other staff within our existing support structures. They would join a community of motivated educators committed to ensuring the well-being of every student at our college.

The role of the Student Support Officer includes becoming a member of our Student Support Team and assisting in developing and introducing systems and intervention strategies which provide a responsive and effective support service for students, family members and staff. Your primary role would be to work with students at risk and their families. You should provide support and advice to staff on strategies to help students achieve successful educational outcomes. In addition, you will ideally develop links among the student, the family, the college, and other appropriate community agencies, and establish a network of partnerships with government and non-government agencies. You would join our multidisciplinary team in meetings and case conferences and be part of our college’s crisis management response.

Watch a short overview of Shenton College – Shenton College – Much More Than Marks, Learning For Life.

Visit a virtual tour of Shenton College here - Shenton Tour

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Adam Pengelly, Associate Principal on 0404 130 105 or adam.pengelly@education.wa.edu.au

Agency Referrals: Public sector agencies seeking to refer surplus employees should contact Recruitment at schoolsrecruitment@education.wa.edu.au during the advertising period.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. 

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • obtain a valid Working With Children Check before you start; and
  • consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

  • A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position; and
  • A three (3) page statement addressing the following selection criteria as outlined in the attached JDF - delete selection criteria not to be addressed in statement
  1. Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients.
  2. Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships.

Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria outlined in the attached JDF assessed in the further stages of the recruitment process.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS1063441

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 26 October 2026

 

Clicking Apply Now will start your application in a separate window.