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Student Support Officer

  • Perth Metropolitan, Western Australia
  • Department of Education
  • Fixed Term - Full Time
  • Closing at: Oct 19 2026 - 16:30 AWST
  • Level 2
  • Girrawheen Senior High School
  • Independent Public School - North Metropolitan Education Region
  • Level 2, $75,102 - $80,462 per annum (pro-rata) (DOE (SSO) CA 2024)
  • 1.0
  • 00041995
  • Girrawheen
  • General Clerical Workers

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This is a 12-month fixed term, full-time position commencing Term 4, 2026 with possible extension and/or permanency

At Girrawheen Senior High School (SHS), we are committed to providing high-quality teaching and learning experiences that empower every student to achieve their potential. We believe in developing confident, capable, and community minded young people and provide a wide variety of academic, vocational, and leadership opportunities to support every student’s pathway to success.

Our commitment to excellence has been recognised through significant achievements. In 2022, Girrawheen SHS received the WA Education Award for Excellence in Teaching and Learning. In 2023 the school became a Quality Teaching Strategy (QTS) Lead School and continues to support high-quality teaching practices across Western Australia.

As a culturally diverse Independent Public School we foster strong relationships, maintain high expectations, and create an inclusive environment where every student is known, valued and supported. You will join a supportive and collaborative team committed to excellence, innovation, and making a positive difference in the lives of young people.

Find out more about our school by visiting girrawheenshs.wa.edu.au or Schools Online

The Role

The Student Support Officer role is a youth work position, supporting students and running programs to meet the school’s identified needs. The Student Support Officer works collaboratively with the Student Services team to provide social and emotional learning support to students and encourage positive engagement in learning and achievement at school. The successful applicants will assist in supporting programs for individuals and/or groups of students, in particular our early morning school's breakfast program and under direction support the organisation of key school academic, sporting, and cultural events and celebrations.

Under direction, the successful candidates should collaborate and conduct discussions with staff, parents/guardians, and the community to identify student absenteeism and truancy, and provide case information. You should maintain accurate information and record systems and communicate daily with the Head of Student Services. You will assist with the implementation of a range of school attendance and engagement strategies. A key aspect of the role is to assist with proactive interventions to improve student well-being and provide support for students to help regulate their behaviour both inside and outside the classroom. An understanding of trauma informed practice, restorative practice and ASD would be an advantage. Experience with and a flair for working with young people is highly desirable.

The role also involves a wide range of administrative and student focused support services within the school. Candidates will ideally possess the capacity to document incidents or actions and maintain thorough records. The successful applicant should have strong computer skills using various Microsoft office and Department of Education databases, such as student records and management information systems that relate to attendance, good standing, uniform, and student services entries. The ability to monitor identified students’ behaviour or attendance, check records or generate relevant reports is an important aspect of the role. In your written application, it is encouraged that you outline your experience in managing and working closely with students at risk, and strategies you have employed to seek positive outcomes.

The successful applicant will also establish and maintain communication and liaison networks within school community and with other key stakeholders, and under direction, participate in crisis management and response duties as required.

A First Aid qualification and a bus licence would be considered favourably for this position.

Want to know more?

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Barbara Newton, Principal on (08) 9247 0555 or emailing barbara.newton@education.wa.edu.au

During the school holidays, please contact Barbara Newton on 0475 966 856 or Barbara.newton@education.wa.edu.au.

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. 

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

  • be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
  • obtain a valid Working With Children Check before you start; and
  • consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Application Instructions

Apply online in two easy steps:

Step 1: Select Apply for Job

Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

  • A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position; and
  • A two (2) page statement addressing the following selection criteria as outlined in the attached JDF.
    • Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients.
    • Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships.
    • Demonstrated experience in the use of computerised management information systems including database, spreadsheet and word processing software.
    • Demonstrated effective organisational skills and experience in providing administrative support with the ability to manage conflicting timelines.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education’s Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS1066402

Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.

The Department applies a four (4) day breach period to this selection process.

Applications close: 4.30pm (AWST) on Monday, 19 October 2026.

Clicking Apply Now will start your application in a separate window.