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Prison Support Officer

  • South West Region, Western Australia
  • Department of Justice
  • Permanent - Full Time
  • Closing at: Sep 28 2026 - 16:30 AWST
  • Level 4
  • Offender Services
  • Corrective Services
  • Level 4, $99,134 - $104,044 p.a. plus 12% superannuation
  • 1.0
  • 015371
  • Bunbury Regional Prison
  • Community and Welfare Support Workers
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This is a permanent, full time vacancy.

Join a team that's making a difference every day.

If you have experience leading a team and working alongside Aboriginal people and communities, we'd be excited to have you on board.

About the role

Prison Support Officers (PSO) contribute to the overall suicide and self-harm prevention and intervention strategy in custodial settings by providing ongoing support to prisoners at risk. They are also responsible for the management and performance of the Peer Support program, which is a well-established suicide prevention strategy, aimed at the early identification and support of prisoners at risk.

When you join the Department of Justice, you become part of a people-focused organisation, working hard to make our community a fairer and safer place to live. You will have a chance to make a real difference to your local communities and to the lives of those you work with.

Suitability Requirements

Through the recruitment process, we will be looking for a candidate who can demonstrate skills, experience and attributes in relation to the following:

  • Cultural Capability: Demonstrated experience working with Indigenous communities, agencies, resources and individuals and/or other communities and individuals represented in the prison population.
  • Shapes and Manages Strategy: The ability to understand the reasons for decisions and how they are related to their work; understand the work environment and identify issues that may impact own achievement and contributes to team planning; draw on information from a range of sources and to use common sense to analyse what information is important, anticipate issues that could impact on tasks and identify risks and uncertainties in procedures and tasks.
  • Achieve Results: The ability to monitor progress against performance expectations to ensure deadlines are met; communicate outcomes to supervisor; apply and develop capabilities to meet performance expectations; demonstrate knowledge of new programs, products, or services relevant to the position; work to agreed priorities, outcomes and resources and be responsive to changes in requirements.
  • Builds Productive Relationships: The capacity to build and maintain relationships with various stakeholders; share information with team members; seek input from others; contribute to team discussions and ensure that others are kept informed; maintain an awareness of personalities, motivations and diverse qualities; treat people with respect and courtesy and an ability to act on constructive feedback.
  • Communicates and Influences Effectively: A demonstrated ability to structure messages clearly and succinctly both orally and in writing; focus on gaining a clear understanding of others comments by listening and questioning for clarity; check that your own views have been understood, listen to differing ideas to develop an understanding of the issues.

Eligibility

To be eligible for appointment to permanent positions in the Department of Justice you must be an Australian citizen or have permanent resident status in Australia.

Benefits and opportunities

  • Flexible working arrangements
  • Career pathway opportunities
  • Learning and development opportunity programs
  • Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness Centre discounts available for employees and their families.
  • Check out the attached Applicant Information Pack to find out other benefits of working for Justice.

Application process

How to apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

We require you to submit:

  1. A comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements. 
  2. A statement no more than 2 pages addressing the following Suitability Requirements. Please provide examples to support your claims
    • Cultural Capability
    • Shapes and Manages Strategy
    • Builds Productive Relationships
  3. Contact details of two work related referees, one of whom should be your current/ most recent supervisor. 

All remaining Suitability Requirements will be assessed at a later stage in the process.

Subsequent Vacancies

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies for a period of twelve (12) months, in accordance with section 7d of the Commissioner’s Instructions No.48 – Recruitment, Selection and Appointment to Permanent Vacancies, and section 9d of the Commissioner Instructions 49 - Recruitment, Selection and Appointment to Fixed Term Vacancies. Permanent, fixed term, full time and part time appointments may be offered at Bunbury during this period.

For further job-related information

If you would like further information regarding the vacancy please contact Lisa Watene, Prison Support Service Manager on 9334 6078 for a confidential discussion.

Equity and Diversity

The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences. 

Aboriginal and Torres Strait Islander applicants can access support by following this link

Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email workforcediversity@justice.wa.gov.au

Submitting your application

To submit your application, click the “Apply for Job” button at the bottom of this advertisement.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.

If you are having difficulty submitting your online application, please telephone RAMS Helpdesk ramshelpdesk@bigredsky.com on 1300 733 056 for assistance.

To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.

The Department of Justice has introduced a smoke-free policy, which has been fully implemented across all women’s prisons and the Academy, with all other prison sites to follow.

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