Wanted: People first. Solutions focused. Team driven. Sound like you? Come join our team.

 About the team/business unit

The People & Culture (P&C) branch within Corporate Services is central to Landgate’s ability to deliver on its strategic priorities, leading the development of a capable, agile and high-performing workforce that supports the organisation’s long-term focus on performance, innovation and service to the Western Australian community.

At an operational level, it delivers consistent, high-quality people services across the employee lifecycle, including recruitment, payroll, employee relations and work health and safety, ensuring reliable and responsive support to the business.

About the roles

People Services Officer (Level 3)

Help shape the employee experience.

Are you someone who loves helping others, finding solutions and keeping things organised?

Join our People Services team and become a trusted go-to for employees and managers. You'll support everything from recruitment and onboarding to workforce administration and people enquiries, helping to create a seamless and positive employee experience.

You'll thrive in this role if you're curious, customer-focused, detail-oriented and passionate about making a difference behind the scenes.

People Services Coordinator (Level 4)

Be the person who makes HR easy to navigate.

As our People Services Coordinator, you'll be the trusted first point of contact for managers and employees, helping them navigate recruitment, establishment, onboarding, workforce administration and people processes with confidence. You'll coordinate key employee lifecycle activities, provide practical advice, and ensure our systems, data and processes run smoothly behind the scenes.

If you enjoy solving problems, supporting people and bringing order to complexity, this role offers an opportunity to make a real difference every day.

We currently have one Permanent People Services Officer and one permanent People Services Coordinator position available for immediate start. These are Full-Time positions; however, Part-Time arrangements may be considered.

What's in it for you?

At Landgate, we're committed to creating a workplace where our people can thrive. As part of our team, you'll benefit from:

• Flexible work arrangements, including working from home up to 50% of the time
• Ongoing learning and development opportunities to support your career growth
• Generous leave entitlements, including annual leave, public service holidays, long service leave, and   purchased leave options
• Contemporary, activity-based workspaces designed to support collaboration, focus and flexibility
• A supportive team culture that prioritises wellbeing, work-life balance and employee wellness
• Opportunities to get involved in diversity, inclusion and cultural initiatives that help create a workplace

If you would like further information, please contact, Sharon McKenzie, People Services Lead, on 08 9273 7552 or email sharon.mckenzie@landgate.wa.gov.au (but please don’t send your application here).

Role Requirements

To be successful in the Level 3 People Services Officer, please address the following in your cover letter:

• Good interpersonal, verbal and written communication skills, with the ability to provide clear information and respond to routine enquiries and delivering responsive customer-focused service.
• Demonstrated attention to detail and ability to accurately enter and maintain data, including working across systems and maintaining records.
• Demonstrated ability to follow processes and apply instructions, including interpreting guidelines, procedures and basic policy information with a willingness to continuously improve.
• Demonstrated ability to organise and prioritise tasks, manage routine workloads and meet deadlines.

To be successful in the Level 4 People Services Coordinator, please address the following in your cover letter:

• Demonstrated experience delivering and coordinating operational HR processes across a broad range of areas (e.g. recruitment, onboarding, employment conditions, payroll inputs and workforce data), with a focus on accuracy, timeliness and efficiency.
• Demonstrated ability to provide clear, practical guidance on HR processes and systems, enabling managers and employees to navigate requirements, tools and templates effectively with a willingness to continuously improve.
• Demonstrated ability to manage and coordinate multiple activities across stakeholders, maintaining workflow, prioritising competing demands and ensuring consistent service delivery.
• Well-developed communication and stakeholder engagement skills, with a strong customer-focused mindset and the ability to build effective working relationships.

Applying for the role

If you don’t want to miss out on this great opportunity, apply now by:

• Submitting a comprehensive CV outlining your experience and key achievements relative to the position.
• A covering letter clearly stating which role you are applying for of no more than two pages addressing the key criteria as outlined under role requirements. Please use this as an opportunity to tell us about some situations you have experienced that demonstrate these key criteria and the values we are seeking.

Submitting your application

All applicants are requested to apply online. Please select the “APPLY FOR JOB” button at the top/bottom of this advertisement. Should you encounter any problems lodging your online application please contact the Recruitment team at recruitment@landgate.wa.gov.au during business hours (8:30am to 4:30pm, Monday – Friday) prior to the specified closing time. Lodgement is system generated. Any submissions on, or after the closing date and time will not be accepted.

Eligibility to apply

To be eligible for appointment, applicants must be an Australian citizen, permanent resident, or have a visa with valid working rights within Australia.

About Landgate

Landgate is Western Australia’s land information authority. Through efficient and contemporary land information services, Landgate contributes to WA’s economic security and prosperity. We support our customers through our trusted data and services, which underpin WA land titles, property information and valuations, maps and location-based information. Landgate fosters a culture of inclusion, appreciating unique perspectives and opportunities that a diverse workforce generates. Our shared values help to define the culture of our organisation and highlight what is important to us. We offer a purpose-driven, collaborative, and flexible work environment, with opportunities to advance in your career.

Our values guide how we work:

RESPECT: listening, valuing each voice and creating belonging

TOGETHER: collaborating with shared purpose

ADAPT: embracing change and building future capability

OWN: acting with integrity and accountability

Equity and Diversity

Landgate is committed to improving employment opportunities and representation across our organisation.

As a measure to support this commitment, Section 51 of the Equal Opportunity Act 1984 applies to this recruitment process. First Nations applicants who are deemed suitable and meet the requirements of the role may be prioritised for appointment.

Landgate is a safe and inclusive workplace that embraces diversity and believes better outcomes are achieved when different perspectives, experiences and ideas are welcomed.

We encourage applications from people of all backgrounds and are committed to increasing representation of First Nations people, young people, people with disability, people from the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds.

For more information on our agency, our values and employee benefits, visit our website.

Privacy and your personal information

Landgate collects personal information where required by law or to provide services to you. Further information is available via our Privacy Policy.

Other Important Information You Need to Know!

Vacancies may be offered on a permanent or fixed term basis for the next 12 months. If a similar vacancy in a similar location becomes available in this time, applicants deemed suitable may be considered. Fixed term apppointments have the possibility of extension or permanency.

The recommended applicant will be required to complete a pre-employment screening process prior to appointment. This includes provision of a current National Police Certificate that is less than twelve months old, declaration of any previous discipline or misconduct findings or allegations, and the verification of claims made throughout the recruitment process. It is the responsibility of the applicant to incur all costs associated with obtaining a National Police Certificate.

If you have any needs that require adjustments to allow you to fully participate in the application and assessment process, or alternative methods of communication, please contact recruitment@landgate.wa.gov.au.