Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64.

If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Chanel Ririnui on 0459 512 196 or via email at chanel.ririnui@dohw.wa.gov.au. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week
• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• modern workspaces, where you choose your workspace that assists you to do your best work
• access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
• corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging.

About The Role:

The Ministerial Support Officer (MSO) provides high-quality administrative and coordination support to the Ministerial and Parliamentary Services (MPS) team, contributing to the effective delivery of ministerial, parliamentary and Cabinet services across the Department of Housing and Works (DHW).

Reporting to the Level 6 Parliamentary Services Coordinator, the position is responsible for the timely receipt, registration, allocation, tracking and finalisation of ministerial correspondence, parliamentary products and Cabinet-related documentation. The role supports the management of workflow and records management systems, ensuring information is accurately maintained and activities are completed in accordance with established procedures and timeframes.

Working Collaboratively with all members of the MPS team, the position provides responsive administrative support, maintains effective management practices and contributes to the efficient operation of the team. Through a strong customer focus, attention to detail and commitment to continuous improvement, the role supports the delivery of high-quality services and organisational outcomes for DHW.

You will:

• Coordinate the receipt, registration, allocation, tracking and finalisation of ministerial correspondence and requests, ensuring accurate record keeping and timely processing through relevant workflow and information management systems.
• Provide Administrative support for ministerial, parliamentary and Cabinet processes, including the preparation of templates, Question Booklets, workflow tracking, document management and the finalisation and filing of records and correspondence.
• Support the administration of parliamentary and Cabinet activities, including Critical Issues Briefing Notes (CIBNs), Cabinet comments, parliamentary products, reporting and other activities as directed.
• Maintain accurate records, data bases and workflow systems, monitor due dates and request statuses and escalate emerging issues or delays to the appropriate officer.
• Assist the Ministerial and Parliamentary Services (MPS) leadership team with reporting, data management, quality assurance and continuous improvements activities.
• Liaise with internal and external stakeholders regarding workflow requirements. Administrative processes and timeframes, providing responsive and professional customer service.
• Contribute to the continuous improvement of administrative processes, templates, systems and recordkeeping practices to support efficient service delivery.
• Operate within DHW’s Governance Framework, policies and procedures and ensure transparency, accountability and compliance in all activities.
• Demonstrate DHW’s values in all interactions and contribute to a collaborative and high-performing workplace culture.
• Participate in learning and development activities and perform other duties as required.
• Demonstrate the expected leadership behaviours and mindsets in the context of Personal Leadership.

About You:

We are looking for adaptable and resilient people who enjoy variety, thrive in different environments and are committed to delivering positive outcomes for the Department.

You will bring:

• Demonstrated experience providing high-quality administrative and coordination support, including managing workflows, maintain accurate records, monitoring deadlines and ensuring a high level of accuracy and attention to detail.
• Well-developed written and verbal communication skills, with the ability to build productive working relationships and provide profession al and responsive customer service to a range of internal and external stakeholders.
• Demonstrated ability to work collaboratively within a team environment, contribute to continuous improvement initiatives, support efficient business processes, and actively participate in learning and development opportunities to build capacity and achieve organisational outcomes.

The position operates in Personal Leadership context. This means that you are required to demonstrate personal accountability for delivering excellence and support your team and agency in delivering strategic goals. You will be expected to build and nurture relationships and be willing to seek feedback and learn. 

How to Apply:

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor)
2. A cover letter addressing all selection criteria no more than two (2) pages
3. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable)

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

Please contact Chanel Ririnui on 0459 512 196 for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download these documents, please contact us by calling (08) 6557 8111 (select option 1) or email recruitment@dohw.wa.gov.au, quoting the reference number VCID03503 for support.

Currently there is one (1) permanent full-time position available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.