This is a permanent, full time vacancy.

About the role

The Manager Collections and Warrants is responsible for leading the operational and financial functions of the Fines Enforcement Registry (FER), ensuring the effective recovery of unpaid fines and infringements through legislative enforcement mechanisms, payment arrangements, and alternative sanctions.

The role provides strategic and operational leadership across the Warrant Management, Case Management, Finance, and Payment Arrangement teams, ensuring services are delivered efficiently, accurately, and within established legislative and organisational timeframes. The position is accountable for overseeing financial transaction processing, maximising fine recovery outcomes, managing compliance with relevant legislation and public sector requirements, and supporting continuous service improvement.

As a senior leader within the FER, the Manager Collections and Warrants assists the Registrar in the administration of the Registry and is responsible for workforce planning, recruitment, performance management, staff development, and fostering a high-performing team culture. The role also contributes to stakeholder engagement, risk management, policy implementation, and operational decision-making to support the effective enforcement and recovery of outstanding fines across Western Australia.

Suitability Requirements

Through the recruitment process, we will be looking for a candidate who can demonstrate skills, experience and attributes in relation to the following:

Lead Collectively - Able to build strong relationships across teams and stakeholders to align people around shared goals to deliver organisational outcomes. Translate strategic objectives into clear priorities and foster collaboration while considering the broader impact of decisions.

Think through complexity - Able to think critically, work with ambiguity and uncertainty, and take calculated risks. Use logical analysis to think through information from a wide array of sources. Identify potential opportunities for business improvement and risk mitigation and communicate them upwards.

Dynamically sense the environment - Be in tune with the political, social and environmental trends that impact the work; understand and recognise the needs of others and leverage relationships for desired outcomes. Able to identify issues early, consider effective solutions and act decisively to resolve an issue. Approach critical conversations with confidence and thoughtfulness understanding the wider impact of their decisions.

Deliver on high leverage areas - Able to identify priorities, pursue objectives with tenacity and be resilient in the face of challenges. Able to continuously adjust priorities and explore innovative approaches to develop a culture of continuous improvement.  

Build capability - Seek to proactively develop others; share learning to promote efficiency and effectiveness; and champion diversity and inclusion. Identify capability gaps and actively work to resolve them. Engage in ongoing performance feedback conversation and identify talent and enable development opportunities.           

Embody the spirit of public service - Display empathy, compassion, humility and integrity, and a genuine passion for the work; demonstrate a responsibility to Western Australians; and work in the interests of the public good. Demonstrates empathy, integrity and humility. Understands the principles of good corporate governance.

Lead adaptively - Continuously seek to understand personal strengths and areas for improvement, be adaptive to change and adjust leadership style in different contexts. Seek feedback from multiple internal and external expert sources to remove obstacles and achieve buy in to develop professional and personal goals.

The suitability requirements outlined will be what the panel will assess throughout the selection process.

Benefits and opportunities

• Flexible working arrangements
• Career pathway opportunities
• Learning and development opportunity programs
• Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness Centre discounts available for employees and their families.
• Check out the attached Applicant Information Pack to find out other benefits of working for Justice.

Application process

How to apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

We require you to submit:

1. A comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.
2. A statement no more than two (2) pages, addressing the following Suitability Requirements:

Please provide examples to support your claims.

• Lead collectively
• Think through complexity
• Build capability

1. Contact details of two work related referees, one of whom should be your current/ most recent supervisor.

All remaining Suitability Requirements will be assessed at a later stage in the process. 

Subsequent Vacancies

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies for a period of twelve (12) months, in accordance with section 7d of the Commissioner’s Instructions No.48 – Recruitment, Selection and Appointment to Permanent Vacancies, and section 9d of the Commissioner Instructions 49 - Recruitment, Selection and Appointment to Fixed Term Vacancies. Permanent, fixed term, full time and part time appointments may be offered in the Perth Metropolitan area during this period.

For further job-related information

If you would like further information regarding the vacancy please contact Glenn Thorneloe, Registrar on (08) 9425 2823  for a confidential discussion.

Equity and Diversity

The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences. 

Aboriginal and Torres Strait Islander applicants can access support by following this link. 

Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email workforcediversity@justice.wa.gov.au. 

Submitting your application

To submit your application, click the “Apply for Job” button at the bottom of this advertisement.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted. 

If you are having difficulty submitting your online application, please telephone RAMS Helpdesk ramshelpdesk@bigredsky.com on 1300 733 056 for assistance.

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