Suitable applicants from this process will be placed in a pool from which temporary and/or permanent appointments may be made. The pool will operate for a period of 12 months from the date that the recruitment breach period has been finalised.

There are currently two (2) permanent Level 4 positions and one (1) fixed-term Level 3 position with the possibility of permanency available for immediate filling. 

About Us

The Department of the Premier and Cabinet supports the Premier as head of the Western Australian Government. The Department is a central agency that leads the public sector in providing advice and support to the Premier and Cabinet in their service of the Western Australian Community. We foster a workplace culture based on our core values, Leadership, Connection and Impact. For more information about the Department, please visit our website.

The Information and Technology Branch (IT) is responsible for information management and related information and communication technology (IT) to enable the Department to achieve its strategic, tactical and operational goals through the right IT governance and correct information and technology controls.

We are establishing a recruitment pool for IT Support Officers and Senior IT Support Officers to join our IT Service Desk team.

These roles provide essential technical and application support to users across the Department of the Premier and Cabinet and its client agencies. Working in a customer-focused IT environment, you will help keep our people connected, productive and supported.

Whether you are building your career in IT support or are an experienced professional ready to take on greater technical responsibility, these opportunities offer variety, exposure to organisational technologies and the chance to contribute to the delivery and improvement of IT services.

What we're looking for

Successful candidates will bring a combination of the following criteria:

1. Experience in effectively supporting users, applications, hardware and IT services with a commitment to delivering excellent customer service
2. Well-developed communication and interpersonal skills, with the ability to communicate technical information clearly to a range of users
3. Strong technical troubleshooting and problem-solving skills that demonstrate initiative, adaptability and a willingness to learn new technologies, and
4. The ability to work collaboratively and constructively as part of a busy IT support team.
5. For our Senior IT Support Officer opportunities, we are particularly interested in candidates who can demonstrate experience in application support and testing, evaluating technology solutions, providing technical advice and supporting the development of other team members.

Why join us?

You will join a collaborative IT environment supporting services that are important to the everyday work of government. These roles provide opportunities to expand your technical capability, work across a diverse technology environment and contribute to the continual improvement of IT services.

If you are passionate about technology, enjoy solving problems and want to deliver IT support that makes a difference, we'd like to hear from you.

For further job-related information

For further information, please refer to the attached Job Description Forms (JDF’s) or contact Mr Andrew Campbell, Manager IT Service Operations, at andrew.campbell@dpc.wa.gov.au (not to be contacted for assistance with lodging your application). 

Applicants are required to submit:

• A comprehensive CV detailing qualifications, skills, experiences and key achievements and including the contact details of two referees (with at least one being your current or a recent supervisor), and
• A written application of no more than two (2) pages demonstrating why you would be suitable for the role and responding to the four (or five) selection criteria highlighted above.

Suitable applicants will be required to provide:

• Proof of identity 100-point check (details will be advised after selection).
• A satisfactory National Police Certificate issued by the Western Australia Police.

Equity and Diversity

The Department of the Premier and Cabinet is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people.  As a measure to achieve equality and support, section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal and Torres Strait Islander people are encouraged to apply.

Eligibility 

To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.

How to Apply

Click ‘Apply for Job' at the bottom of this advertisement to submit your application.

If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance.  For information about the process you can contact People Services at peopleservices@dpc.wa.gov.au.

Applications are to be received no later than 4:00 pm, Friday 30 October 2026.

Please ensure you allow sufficient time to submit your application as late and pro-forma applications will not be accepted.

Subsequent vacancies:

Applicants who are found suitable in this process, may be considered for similar vacancies that arise within the department, in accordance with the relevant Commissioner’s Instructions.