The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia - including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64.

If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Chris Baird on 0409 268 856 or chris.baird@dohw.wa.gov.au. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week
• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• modern workspaces, where you choose your workspace that assists you to do your best work
• corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging.

About The Role:

The Housing & Property Services Officer position is responsible for the provision of property and tenancy management services associated with the agency’s owned and leased properties. The position ensures ongoing consultation and communication with a diverse group of stakeholders, including tenant’s real estate agents, contractors, government agencies, local authorities and departmental staff, to ensure that a customer focussed service is delivered.

About You:               

We are looking for a motivated and resilient individual with strong customer service skills and the ability to manage a varied workload in a regional environment. You build productive relationships with tenants, contractors and community stakeholders demonstrate sound judgement, and communicate effectively in challenging or sensitive situations. A genuine respect for cultural diversity, particularly Aboriginal cultures and communities is essential, along with a commitment to delivering quality housing and property services.

How to Apply:          

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).

1. Cover letter of two (2) pages or less, outlining how you meet essential requirements 1, 2 & 3 of the role and demonstrate leadership behaviours:

• Delivering outstanding service to customers every time – especially when circumstances are challenging and problems difficult to resolve.
• Keeping track of a wide variety of tasks and getting things done correctly and on time.
• Relating to, and working with, people from all walks of life and showing respect for their cultural differences/needs, particularly those of Indigenous people.

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

Please contact Chris Baird on 0409 268 856 or chris.baird@dohw.wa.gov.au for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download these documents, please contact us by calling (08) 6557 8111 (select option 1) or email recruitment@dohw.wa.gov.au, quoting the reference number VCID3434 for support.

Currently there is one (1) full-time, fixed-term appointment for twelve (12) months available for immediate filling, with the possibility of further extension(s). Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time or part-time, fixed-term basis with the possibility of further extension(s).