Feedback and Information Officer
- Perth Metropolitan, Western Australia
- Department of Justice
- Permanent - Full Time
- Closing at: Sep 10 2026 - 16:30 AWST
- Executive
- Public Trustee
- Level 4
- Level 4, $99,134 - $104,044 per annum plus 12% Super (PSCSAA 2024)
- 1.0
- 008078
- Perth CBD
- Business Promotion and Communications Professionals
This is a permanent, full time vacancy.
About the role
We’re looking for a dynamic communicator to join our high performing Executive team to manage and draft responses to feedback and correspondence; and edit, update and maintain publications, social media, website content and other digital assets of the Public Trustee.
As a Feedback and Information Officer, you'll play a key role in supporting clear, consistent and engaging content that connects with our clients, staff, stakeholders, and community.
This hands-on role is perfect for someone with the energy and drive to develop, manage and deliver internal and external communication services, publications and promotions, while working closely with stakeholders and the broader team.
Suitability Requirements
Through the recruitment process, we will be looking for a candidate who can demonstrate skills, experience and attributes in relation to the following:
- High level writing and editing skills – able to craft clear, engaging content for a wide range of audiences and channels.
- Effective interpersonal skills – able to engage well in verbal communication and build and maintain effective collaborative relationships across teams and with stakeholders.
- Demonstrated organisational and coordination skills – able to manage competing priorities and deliver high quality work within short timeframes and under pressure.
Eligibility
To be eligible for appointment to permanent positions in the West Australian Public Sector you must be an Australian citizen or have permanent resident status in Australia.
Benefits and opportunities
- Flexible working arrangements.
- Christmas Closedown.
- Career pathway opportunities.
- Learning and development opportunity programs.
- Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness Centre discounts available for employees and their families.
Check out the attached Applicant Information Pack to find out other benefits of working for Justice.
Application process
How to apply
Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.
We require you to submit:
- A comprehensive Resume / Curriculum Vitae that clearly outlines your transferable skills, experience and highlights your key achievements in relation to the above Suitability Requirements.
- Contact details of two (2) recent work referees, one (1) of whom should be your current or most recent supervisor where possible.
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies for a period of twelve (12) months, in accordance with section 7d of the Commissioner’s Instructions No.48 – Recruitment, Selection and Appointment to Permanent Vacancies, and section 9d of the Commissioner Instructions 49 - Recruitment, Selection and Appointment to Fixed Term Vacancies. Permanent, fixed term, full time and part time appointments may be offered in the Perth Metropolitan area during this period.
For Further Job Related Information
If you would like further information regarding the vacancy, please contact the Public Trustee Executive Officer on (08) 9222 6543 for a confidential discussion.
Equity and Diversity
The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences.
Aboriginal and Torres Strait Islander applicants can access support by following this link.
Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email workforcediversity@justice.wa.gov.au.
Submitting your application
To submit your application, click the “Apply for Job” button at the bottom of this advertisement.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
If you are having difficulty submitting your online application, please telephone RAMS Helpdesk ramshelpdesk@bigredsky.com on 1300 733 056 for assistance.
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