About The Role

Are you an exceptional communicator with a talent for navigating complex issues, building strong stakeholder relationships, and delivering high-quality advice in a fast-paced environment? The Public Transport Authority is seeking a Corporate Issues Coordinator to play a pivotal role in managing Ministerial matters, Freedom of Information applications, and critical Government business activities that support informed decision-making across the organisation.

Working within the Corporate Issues Unit, you will be the key liaison between the PTA, Ministerial offices, Government agencies and internal stakeholders, supporting the effective management of Ministerial, Parliamentary and Freedom of Information matters. This diverse and influential role will see you preparing high-level correspondence, coordinating responses to complex requests, and delivering strategic support to senior leaders, Executive teams and transport portfolio agencies. Through strong stakeholder engagement, research and analysis, you will help ensure information is managed, communicated and delivered accurately, professionally and within critical timeframes.

This is a unique opportunity to contribute to meaningful outcomes for the community while working at the centre of Government and corporate affairs. Combining business analysis, process improvement and stakeholder collaboration, the role offers variety, visibility and the opportunity to influence reporting, systems and organisational practices. You will thrive in a fast-paced environment where your analytical thinking, attention to detail and ability to manage competing priorities will directly contribute to the success of the organisation.

About You

We are looking for a highly organised and professional individual who can confidently manage sensitive information while building strong relationships across a diverse stakeholder environment. To be successful in this role, you will demonstrate:

• Excellent written communication skills, with the ability to research, analyse and synthesise complex information into clear, concise and accurate correspondence, reports and briefing materials.
• Strong knowledge of Government, Parliamentary and legislative processes, including an understanding of Freedom of Information requirements and obligations.
• Exceptional stakeholder engagement and interpersonal skills, with the ability to influence, negotiate and communicate effectively with senior leaders, government agencies and a broad range of internal and external stakeholders.
• Highly developed analytical and problem-solving abilities, enabling you to interpret information, identify trends and provide sound recommendations to support business and operational outcomes.
• Outstanding organisational skills, with the ability to manage competing priorities, work independently under pressure and consistently deliver high-quality outcomes within tight deadlines.
• Sound digital literacy and proficiency across Microsoft Office applications and corporate information systems, with the ability to utilise technology to support reporting, administration and process improvement.

About Us

The Public Transport Authority (PTA) is a leader in its field, driven by a simple and powerful purpose: getting everyone there. Through constant care, education and forward thinking, we provide a world-class network and workplace that will get everyone there.

Under the PTA, Western Australia’s public transport system is the best in Australia and among the most efficient, clean and safe networks globally. With over 150 million boardings across all services during FY25/26, our buses, ferries and trains move the people of WA where they need to go now, while the numerous METRONET projects build toward meeting their needs in the future.

Moving millions of people requires the skill and commitment of a talented workforce, one that is fostered by a culture of inclusivity and benefits from its diversity. This is ultimately what ensures the PTA delivers on our purpose while upholding our values every step of the way.

Our Values

The PTA’s Values define what is important to us. Knowing our values helps you understand how we do business and what is expected of you as an employee of the PTA. We also seek to attract and retain people who support us to maintain a strong Public Sector images by demonstrating integrity, good character and sound judgement. Upholding these values and applying them to your work requires a genuine and committed understanding.

Safety - We are committed to safety and protecting your future.

Respect - We value and respect our customers, suppliers and each other.

Recognition - We recognise each other for achievement, initiative and innovation.

Integrity - We are honest and ethical.

Sustainability - We consider the long-term economic, social and environmental impact of everything we do.

You can expect.

• Government role with stability and opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym.
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round.

This is a Fixed Term opportunity for 6 months with the possibility of extensions and/or permanency. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia, at the time of application (or for the length of the contract).

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further information

Please refer to the attached Job Description Form (JDF) in the application pack for full details about the position, including any specific requirements relevant to appointment.

For further information about the role please contact Melissa Ciarello, Manager Corporate Issues on (08) 9326 2802

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com

How to Apply

Applicants are requested to provide the following:

1. A comprehensive CV with two work related referees.
2. A covering letter of no more than two pages. Please outline a recent example where you coordinated a complex piece of work involving multiple stakeholders, sensitive information or competing priorities. What was your role, what actions did you take, and what was the outcome?

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note that, if you are the recommended applicant, you may be required to obtain an Australian National Police Clearance (NPC). Completion of the PTA Integrity and Qualification Consent Form will only be required where qualification checks are undertaken. Adverse outcomes of NPCs will not necessarily disqualify an applicant from the selection process. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement