About Us

The Insurance Commission of Western Australia is a state-owned Government Trading Enterprise that provides motor injury insurance to 2.7 million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government. The Insurance Commission is a major self-funded statutory authority at the heart of the Western Australian community.

The Opportunity

We are excited to offer a permanent position for Client Relationship Manager in our Government Insurance Division. The position leads a team of Account Managers that provides insurance advice and related services to a portfolio of Western Australian State Government agencies. Insurance Brokers and Underwriters are ideally suited to this role.

This role plays a key part in providing strategic leadership of the Client Relationship function, influencing insurance practices and service delivery across a portfolio of client agencies. It applies deep industry expertise to guide complex insurance decisions and represents the Insurance Commission in high-level forums and negotiations.

For further information about the role, you can view the attached Job Description Form (JDF) or contact Selwyn D’Rozario, Insurance Advisory and Underwriting Manager on (08) 9264 3560.

About You

You have demonstrated success in leading high-performing and collaborative teams by empowering, motivating, and developing individuals while fostering a culture of inclusion, continuous learning, and innovation. As well as building strong strategic relationships through effective stakeholder engagement, influence, and negotiation, delivering tailored solutions that meet organisational and client needs.

You will be able to establish professional networks and communicate effectively with diverse audiences through verbal, written, and presentation channels. Bring contemporary expertise in commercial insurance, underwriting and client servicing, with the ability to provide sound commercial insurance advice supported by a strong understanding of risk management, injury management, and claims management principles.

As part of our Team, you will enjoy

• Flexible working arrangements, including the opportunity to work from home.
• Additional three public service holidays each year plus long service leave after seven years of service.
• Ongoing career development, professional learning opportunities, and support to grow your skills and capabilities.
• Salary packaging options, including novated leasing for a new vehicle.
• Modern workplace including a parents and multi-faith room, conveniently located close to major public transport hubs.
• Complimentary access to onsite wellness facilities, including a gym, sauna and swimming pool.
• Bright and welcoming social spaces with complimentary coffee machines, stunning city and river views, and easy access to a range of dining and lifestyle amenities.
• State of the art end of trip facilities to support active and sustainable commuting.

Our commitment to a Diverse and Inclusive Workplace

We are committed to building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds.

How to Apply

Apply online by clicking the 'Apply for Job' button and provide the following documents in Word or PDF format:

1. A detailed CV that clearly outlines the skills and experiences you have gained in relation to the job description.
2. A two (2) page summary outlining the key responsibilities and achievements you have had during your career in the context of the JDF.
3. Please, nominate two (2) referees who can provide feedback on your capacity to meet the Work-Related Requirements. At least one of the referees should be your most recent, immediate supervisor.

Applications for this opportunity close at 4.00pm (AWST), Friday, 6 November 2026. Please ensure your application is submitted on time, as late applications will not be accepted.

Insurance Commission of WA may conduct further search activities or extend the closing date, if required to supplement the field of applicants.

Appointment Information

In addition to the immediately available position, appointments may be made from this process within a twelve month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.

Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process. Any offer of employment is conditional upon the satisfactory completion of pre-employment screening. This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable). Additional role specific checks may also be required (i.e. Working with Children check).

If you require any reasonable adjustments to support your participation in the recruitment process or have questions about the process, please contact our Recruitment Team at human.resources@icwa.wa.gov.au or (08) 9264 3813.

Privacy

The Insurance Commission of Western Australia collects your personal information as part of its recruitment, placement and onboarding processes. This may include information you provide in your application, resume or during assessments, including referee and criminal history checks. For further details on how we handle your personal information, please read our Privacy Policy.