More Than Just a Job!

At Communities we play a vital role in supporting and strengthening communities across Western Australia. We provide services and work with our partners to keep children safe, provide vital community services, including in emergencies, address homelessness, prevent family and domestic violence and provide stewardship for the disability sector. Our work also includes regulating early childhood education and care and leading initiatives across women’s interests, youth, seniors and ageing, carers, and volunteering.

Why Work With Us?

• We offer some of the most competitive public sector wages in Australia.
• We are a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program.
• Flexible work options – flexi leave, banked leave and public service holidays.
• More for your future – 12 per cent employer super contributions.

• District Allowance - $8,361 for singles or $16,722 with dependants. 
• Subsidised electricity from September to May 
• 5 Days North West Leave after completing 12 months service in the region. 
• Annual leave travel concession – After 12 months service in the region, the Department will cover cost for return flights to and from Perth for yourself and any eligible dependents. 
• Regional salary packaging. 

Read more about the benefits of working with us.

Your Role. Your Impact.

Step into the world of Child Protection and Family Support, where your work is more than just a job.

As a Case Support Officer, you will be:

• Helping to manage case work in the District by offering direct support and administrative help to assigned case management teams;
• Delivering general administrative services and support for case work issues that are accurate, efficient, professionally beneficial, and in line with legal and procedural standards;
• Actively engaging in on-the-job training and development opportunities.

As a Family Support Officer, you will be:

• Offering supervision and transportation services for families, children, and youth.
• Supplying information and support to families, children, and youth regarding access to Department and community resources.
• Delivering administrative help as needed.

Visit Careers at Communities – our roles for more information.

We believe all our people are leaders, regardless of their role. Our Leadership Expectations, outlined in Building Leadership Impact, describe the behaviours and mindsets we value. The leadership context for this position is Personal Leadership.

If you’d like to know more about the team or the role, connect with Tash Johnstone, Family Support Coordinator, on 0499 858 133.

For more details, please refer to the attached Job Description Form (JDF).

Opportunities Available

• Recruitment Pool: This recruitment pool may be used to fill various fixed term or permanent, full-time and part-time positions arising within the next 12 months.

Applicants will be considered for vacancies in the location of the advertised role/location preferences specified in their application

How to Apply – It’s Easy
Select “Apply for Job” and upload the following documents (Word or PDF only):

1. Your current resume/CV.
2. A short-written statement up to two [2] pages.

addressing all the Essential Work-Related Requirements (Selection Criteria) as stated on the relevant JDF.

1. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).

Please note, as part of your application you will be required to state your position preference. If you wish to apply for both positions, please upload two separate applications addressing the selection criteria relevant to the position you are applying for.

Applicants will be assessed on their ability to meet the following Suitability Requirements:

• Pre-employment Requirement: WA Drivers license

The Suitability Requirements may be assessed at any stage of the recruitment process, which may include interview, referee reports and/or other assessment methods.

Appointment is subject to meeting all Suitability Requirements.

Equity and Diversity

The Department of Communities is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people.  As a measure to achieve equality and support, section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position.  Aboriginal people are encouraged to apply.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Michela Orsini, HR Consultant 0434 464 370, HRRecruitment@communities.wa.gov.au.

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Integrity and Honesty
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. To read more, click here.  

Need Assistance?

If you would like to discuss:

• adjustments,
• alternative formats,
• recruitment enquiries or,
• technical issues

Contact: Michela Orsini, HR Consultant 0434 464 370, HRRecruitment@communities.wa.gov.au.

We can also be contacted via the National Relay Service on the following numbers

National Relay Service:
TTY/Voice: 133 677
Speak & Listen: 1300 555 727
SMS Relay: 0423 677 767

Privacy Notice
Personal information is collected and managed in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act). By submitting your application, you acknowledge the collection of your personal information. For further details on how your information is handled, please view our Privacy Policy.

Please note: This recruitment process may be closed or withdrawn at any stage. Applicants will be notified if this occurs.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.