Looking for a role that’s dynamic, meaningful, and at the heart of the legal system? Discover the opportunities available across Higher Courts.

If you have an interest in the judicial process and are conscientious, attentive to detail and committed to providing high-quality customer service, we encourage you to apply. You will need to be computer literate, communicate clearly and respectfully, work accurately, manage changing priorities and be able to learn how to interpret and apply legislation, policies and procedures.

This Temporary Employment Register will identify suitable applicants for Level 2 fixed-term contract positions across the Supreme, District and Family Courts, and the State Administrate Tribunal. Contracts may be offered for periods ranging from three (3) to twelve (12) months as vacancies arise. Placement on the register does not guarantee an offer of employment.

About Higher Courts

Working in Higher Courts provides the chance to contribute to the administration of justice in Western Australia while gaining valuable experience in a complex, fast-paced and meaningful environment.

Higher Courts comprises the Supreme Court of Western Australia, which hears the State’s most serious criminal matters and significant civil matters, probate and appeals; the District Court of Western Australia, which deals with the majority of serious criminal matters and jury trials, well as and a broad range of civil matters; the Family Court of Western Australia, which deals with family law matters; and the State Administrative Tribunal, which reviews administrative decisions and resolves a wide range of civil and administrative matters.

About the roles

These are entry-level roles based in the Perth CBD. Working in Court and Tribunal Services offers an opportunity to contribute to the administration of justice in a unique and rewarding environment.

Depending on the placement, a typical day may include:

• Responding to enquiries in person, by telephone or electronically.
• Receiving, reviewing and processing applications and court or tribunal documents.
• Providing procedural information and assistance.
• Maintaining accurate information in electronic case management systems.
• Preparing files and materials for hearings or other proceedings.
• Managing correspondence, records and other information.
• Liaising with judicial officers, Tribunal members, legal practitioners, staff, parties and members of the public.

You will receive training relevant to your placement and work closely with experienced team members to learn and apply legislative, policy and procedural requirements. You may be trained across registry functions and move between teams to support operational requirements and professional development.

Successful applicants may be considered for the following roles:

Supreme Court of Western Australia: Customer Service Officer

Customer Service Officers are an integral part of the Supreme Court Registry, providing high-quality administrative and customer service support across appeal, civil, criminal and probate matters. The role offers varied and interesting work, from reviewing and processing court documents and maintaining court files and listings, to responding to enquiries and providing procedural information to court users.

District Court of Western Australia: Case Management Officer

Case Management Officers undertake a broad range of case management and customer service duties across different teams for civil, criminal and appeal matters. The role includes reviewing and progressing court documents, responding to enquiries, and providing procedural information and liaising with court users, legal practitioners, and judicial officers. Some roles may also involve arranging matters for court listings and providing in-court assistance.

Family Court of Western Australia: Customer Service Officer, Listings Officer and Registrars Associate

Customer Service Officers provide procedural information and support matters from lodgement through to judicial support teams, including processing applications and documents, managing correspondence and subpoena material, updating case information and responding to enquiries. Listings Officers liaise with stakeholders, prepare daily cause lists and provide secretarial and administrative support, while Registrar Associates provide confidential secretarial, administrative and in-court support to Registrars.

State Administrative Tribunal: Case Management Officer and Customer Service Officer

Case Management Officers and Customer Service Officers receive and assess applications and other documents, liaise with parties, and maintain accurate matter information. Case Management Officers also provide administrative support to Tribunal members. The role may also involve preparing matters for hearings or mediations, producing and distributing Tribunal orders, and providing information and customer service to Tribunal users.

Eligibility

When considering whether employment in Higher Courts is right for you, it is important to understand that Higher Courts deal with a broad range of serious, sensitive and complex civil and criminal proceedings. These may include homicide, serious assaults, robbery, burglary, fraud, drug offences and other serious offending, as well as commercial disputes, personal injury claims, family law matters, probate, guardianship and administration matters, disciplinary proceedings and reviews of government decisions. In the course of their duties, staff will encounter material associated with these proceedings, including photographs, videos, written statements and oral evidence, which may be confronting or distressing. We are committed to reducing exposure to this material wherever possible, and the Department of Justice offers employee assistance services and resources to support staff.

What is a Temporary Employment Register? 

The Temporary Employment Register is an online portal that allows you to register your interest for opportunities. This register is actively monitored by Hiring Managers to match applicants to available opportunities as they arise. The benefit of applying through the temporary employment register is that you can gain valuable on the job experience which may lead to a long-term contract or permanency once you apply for a formal recruitment process as opportunities become available.

Benefits and opportunities

• Flexible working arrangements.
• Career pathway opportunities.
• Learning and development opportunity programs.
• Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness centre discounts available for employees and their families.
• Learning and development opportunities for law students or recent graduates.
• Four weeks annual leave, time in lieu, and the possibility of work-related travel to regional locations.

Check out the attached Applicant Information Pack to find out other benefits of working for Justice.

Application process

How to apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. This information will assist you with the preparation of your application.

We require you to submit:

1. Provide a comprehensive Resume / Curriculum Vitae, that clearly outlines your transferable skills, experience and highlights your key achievements.
2. Contact details of two (2) recent work related or study related referees, one (1) of whom should be your current or most recent supervisor where possible.

Please indicate when you apply which court(s) you are applying for or are interested in. You can select multiple roles.

After lodging your application, you may be asked to attend an informal interview if a suitable vacancy arises. 

Please be aware that there is no guarantee that an offer of employment will be made whilst your application remains on the register. 

If you are interested in permanent of long-term contract positions, you will need to apply separately for one of our Customer Service Officer pools which are advertised multiple times per year on Jobs WA.

For Further Job Related Information

If you would like further information regarding the vacancy, please contact us via email at HigherCourtsAdmin@justice.wa.gov.au 

Equity and Diversity

The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences. 

Aboriginal and Torres Strait Islander applicants can access support by following this link. 

Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email workforcediversity@justice.wa.gov.au. 

Submitting your application

To submit your application, click the “Apply for Job” button at the bottom of this advertisement.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.

If you are having difficulty submitting your online application, please telephone RAMS Helpdesk ramshelpdesk@bigredsky.com on 1300 733 056 for assistance.

To keep you up to date on what is happening in Department of Justice and job opportunities you can go directly to the departments website or follow us on social media.