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Business Systems Support Officer

  • South West Region, Western Australia
  • South Regional TAFE
  • Permanent - Full Time
  • Closing at: Sep 11 2026 - 16:00 AWST
  • Reporting & Business Services
  • Capability People & Culture
  • Level 2
  • Level 2, $76,912 - $82,464 pa, PSCSAA
  • 1.00
  • 50001118
  • Bunbury
  • General Clerical Workers
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Permanent full-time appointment.

About us
A career at South Regional TAFE is more than a job, it is an opportunity to make a real impact.

As the largest training provider in the southern region of Western Australia, we operate training campuses located within 12 regional towns, from Bunbury to Esperance, each supporting and responsive to the unique and diverse needs of local industry.  

Every position at South Regional TAFE forms part of the fabric that contributes to the individual success of our students and the long-term development of our regional communities through the provision of nationally recognised vocational education and training.

For more information, visit www.southregionaltafe.wa.edu.au.

About the opportunity
Within the Reporting and Business Services unit the Business Systems Support Officers enable the college to achieve its strategic goals by providing our internal/external clients and industry stakeholders with:

  • An exceptionally high quality, seamless client service experience, including client liaison and complaint resolution (face to face, by phone, email, online) in a high-volume work environment.
  • Efficient and effective general administrative tasks, duties, and functions (records management, data entry, document creation, researching and reporting, auditing and compliance).
  • Administrative support for all staff to ensure record and information governance meets our legislative requirements.

Reporting & Business Services staff may be deployed within other work areas to meet broader business needs, as and when required.

To be successful in this role you will have sound Information governance and record keeping knowledge, highly developed communication skills and demonstrated knowledge of administrative support and computer skills.

Please contact Jessica Cresswell, Manager Reporting & Business Services on 0429443299 or jessica.cresswell@srtafe.wa.edu.au for further information about the role.

Why work for us
South Regional TAFE offers a supportive and inclusive workplace culture that values innovation, professional growth and work-life balance. Some of our key entitlements include:

  • 12% employer superannuation contribution
  • Generous leave provisions with the ability to purchase additional leave or work toward accrued days off.
  • Access to a range of flexible work arrangements including flexible start and finish times.
  • Learning and development opportunities offered through the Public Sector Commission’s Skills Academy.

Please visit https://www.southregionaltafe.wa.edu.au/info/employment-opportunities# for further information on our employment benefits.

Applying is easy!
You can apply for this opportunity in two easy steps. Please refer to the Job Description Form (JDF) at top of this page for full position details. This information will assist you to prepare your application.

Step 1: Prepare your application documents

We require you to submit:

  1. Your current resume / curriculum vitae (no more than four pages)
  2. A written application addressing the selection criteria outlined in the attached Job Description Form

Step 2: Click the ‘Apply for Job’ button

Complete the online application form and attach your documents. You will need to include the details of two work related referees, including your current line manager where possible.

Aboriginal and Torres Strait Islander people are encouraged to apply.

If you are an Aboriginal or Torres Strait Islander person who would like assistance with your application, please contact Aboriginal Services at Jobs and Skills WA on 13 64 64.

The selection Process
The selection process for this position will including the following:

  • Face to face / Teams interviews in the week commencing 14 September 2026
  • Written assessment
  • Presentation
  • Referee checks

All requirements outlined in the JDF may be assessed at any stage during the selection process for this position.

If you have access needs to may require adjustments to allow you to fully participate at any stage of the selection process, please contact our Recruitment team on 08 6371 3670 for a confidential discussion.

Other suitability requirements
To be eligible to be appointed to this role, you will also need the following:

  • That you can live and work in Australia (e.g. Australian citizen, permanent residency status or current visa holder).
  • Obtain a satisfactory Department of Education Criminal History Check (details will be advised prior to appointment).

Subsequent vacancies
Applicants found suitable but not recommended for this opportunity may be considered for subsequent similar vacancies that arise at South Regional TAFE within the next twelve months.

Please note…
Unfortunately late applications cannot be accepted. Please ensure that you have plenty of time to submit your application to allow for unanticipated or technical problems. Please contact our Recruitment team on 08 6371 3670 as soon as possible if you run into any issues.

Applications close Friday 11 September 2026 at 4:00pm (WST).

Clicking Apply Now will start your application in a separate window.