CRVCID No: 644938
The closing date to submit applications for this vacancy has been extended until 22/01/2025
Hello, are you… An innovator? A problem solver? A team player? A customer focused thinker? Committed to helping others? Interested in contributing to the health of all Western Australians?
This is an exciting time for HSS and we’re looking for adaptable, motivated, and resilient people to join our growing team.
Before you read this job ad, please note, HSS can make reasonable adjustments to allow you to fully participate in the application and interview process. If this is relevant for you, please refer to the contact details under the ‘Application and Interview Support’ section of this job ad.
About HSS
As the Western Australian Government agency providing shared services to the state’s public health system, we provide a suite of financial, ICT, procurement and supply, and workforce services to more than 50,000 employees across WA’s public health services and hospitals. Put simply, we work behind the scenes to ensure the WA health system runs smoothly. Whether you work in our corporate offices, at our customers’ sites, or at our warehouses Boorda and Jindakoort located in Jandakot - we are one united team of over 1,500 people.
Our vision is to provide great services to our customers, be a valued partner, and support the health of all Western Australians. We seek to achieve this by delivering on our purpose of supporting our customers to provide excellent health care. Find out more about us www.hss.health.wa.gov.au
Partner Services Officer – Drive Excellence in ICT
Are you a motivated professional ready to take on your next challenge? Join our dynamic team as a Partner Services Officer and play a key role in delivering high-quality ICT services that enable healthcare excellence. This recruitment pool is for Fixed Term Full-Time appointments, with the possibility of extension(s) unitl 30/06/2026.
Key responsibilities include:
Engaging with vendors to ensure service excellence. Managing contracts and reconciling invoices (Training provided for the right candidate). Building and maintaining relationships with internal and external stakeholders.
What We’re Looking For:
Demonstrated experience in contract and stakeholder management. Exceptional written and verbal communication skills. Strong attention to detail with effective conflict resolution abilities. Proficiency in Microsoft Excel at an intermediate level or higher. For a full statement of duties, please refer to the Job Description Form (JDF) provided above. If you thrive in a collaborative, fast-paced environment and are passionate about making an impact in ICT, we’d love to hear from you!
Why join our team
We’re guided by five values in everything we do at HSS – in the way we work, how we make decisions and the way we behave:
- We put our customers at the heart of what we do
- We value and care for each other
- We promise, we own, we do
- We will find a way
- We make a difference together
At HSS, we embrace diversity and believe that our best services come from a workplace where varied perspectives and experiences are welcomed and encouraged. We are committed to creating an equitable and diverse workforce and encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, members of our LGBTQIA+ community, women and youth.
WA Health is committed to growing the Aboriginal workforce as a part of WA Health's Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. Aboriginal people are encouraged to apply.
Benefits of working with HSS
In addition to a competitive salary, we offer you a range of benefits, which may include (in line with operational requirements):
- 11.5% employer contributed superannuation into a fund of your
- Access to generous salary packaging arrangements
- Professional development opportunities and study leave/assistance
- Flexible working and leave arrangements
- Discounts with our corporate partners
- Health and well-being initiatives
- Employee Assistance Program
- Other professional and location-based
Want to know more?
Please contact Murtaza Ahmad on (08) 6373 3262 if you would like to discuss more about the role and team you’ll be working with.
Are you ready to apply?
To be successful with your application, you are required to:
- Provide evidence of your Australian citizenship or permanent residency (to be considered for permanent positions in the WA public sector).
- Undertake a criminal record screening, working with children check (if required for the role), a pre-employment health assessment and integrity check, as part of the appointment process. We may ask referees to comment on your integrity and past demonstration of ethical behaviour.
Application and interview support
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, please contact the HSS Work, Health and Safety team.
If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
How to apply
You’ve heard from us, now we’d like to hear from you.
Submit your application online by clicking the ‘Apply for Job’ button at the bottom of this page. You will need to provide:
- A cover letter with no more than 3 pages that demonstrates you have the skills and experience we are looking for (as outlined in the JDF);
- A comprehensive CV that clearly shows your experience relevant to this role; and
- The names and contact details of two professional referees. It is preferable for one of your referees to be your current supervisor or manager.
Ensure you have saved your documents in one of the following formats .doc, .xls, .pdf, .rtf or .ppt. Please be aware that that .docx or .xlsx files are not accepted formats.
Please allow plenty of time to submit your application, as late, emailed and proforma applications will not be accepted.
Submitting your application
Your application must be submitted online by the closing time above. You must have a current, valid email address to apply online and this email address will be used by HSS to communicate with you.
If you experience difficulties while applying online, please contact HSS on 13 44 77 (select option 2 from the menu options) for immediate assistance during business hours.
As the submission is system generated, any submissions on, or after, 4:00pm cannot be accepted.
Appoints maybe made from this pool unitl 30/03/2026