ICT Service Agent |
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Vacancy Reference No. 923041 This is a Recruitment Pool for Fixed Term appointments with the possibility of extension(s). WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles. WA Health is committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. Aboriginal people are encouraged to apply. Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour. Interviews may not form part of the selection process. Position Profile: We are seeking suitably experienced applicants for the role of ICT Service Agent to provide ICT support services across a variety of digital workspace environments at various metropolitan locations as part of Service Operations in conformance to ICT Service Management processes. The successful applicants will provide advice to customers on the use of standard system software and WA Health approved applications. Area Profile: Health Support Services (HSS) provides value for money corporate support services to WA Health through skilled and motivated people. This includes delivering business focused financial, ICT, supply and workforce services within an environment of standardised systems and processes. Partnering with client agencies and other stakeholders, HSS operates within a customer focussed service culture designed to complement client agency corporate service operations. HSS provides a service within a framework of established values and behaviours based on achieving the corporate service standards and expectations of our customers. With a commitment to equity and diversity, relationships are based on trust, mutual respect and the acceptance of responsibility and accountability. HSS are committed to employee career development and professional learning.
Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au). If you experience difficulties while applying online, please contact 13 44 77 for immediate assistance during business hours. Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au). (Please note: Applicants must have a current, valid email address in order to apply online. This email address will be used for communication with applicants). It is preferable for your referee to be a current supervisor or manager. Applicants are advised to write a statement no longer than two pages addressing the selection criteria and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation. To apply for this vacancy now, please click here (or apply online at www.jobs.health.wa.gov.au). |
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