Department of Education
Independent Public School - North Metropolitan Education Region
Duncraig Senior High School
Student Support Officer
Level 3, $67,326 - $72,754 per annum (DOE (SSO) CA 2019)

Advertised Vacancy Number: IPS/SS663808

This is a permanent full-time position commencing Term 1, 2021 

Duncraig Senior High School (SHS) is seeking an enthusiastic, energetic and innovative Student Support Officer to join their dedicated Student Services Team.

The successful applicant will have strong interpersonal skills and have the ability to develop relationships across the school and wider community. You will assist with administrative processes, research, develop and introduce systems, intervention strategies and alternative programs that provide a responsive and effective support service for students, family members and staff.

You will establish and maintain professional links between the student, the family, the school and other appropriate agencies in the community, and will also support the School Administration team in crisis management by providing relevant and appropriate strategies and support, as required.

As the Student Support Officer, you will assist with the implementation of a range of school attendance strategies; attend and provide supporting information to team meetings, case conferences, and other intervention processes; maintain information and record systems and collate and prepare information used in case conferences and to develop strategies and student support programs.

A key area of this role will be to work closely with our Aboriginal students, their families and the local community and be responsible for coordinating programs, events and activities for Aboriginal students. As an active member of the School’s Reconciliation Action Plan (RAP) committee, you will collaboratively support the further development of cultural understanding across the school.

Duncraig SHS places significant focus on the quality of the teaching and learning that takes place with a particular focus on maximising student engagement and student learning outcomes. You should have a genuine interest in working in collaboration with colleagues to support student achievement across Year 7 to Year 12. Duncraig SHS operates a 1:1 personal Information Communication Technology (ICT) device policy that is firmly embedded across all learning areas. A familiarity with SEQTA as this is the online learning management system used at Duncraig SHS, would be well regarded.

Duncraig SHS offers a wide range of extra curricula programs and opportunities for students and applicants who demonstrate a history and/or passion for being involved in these important complementary programs would be highly regarded.

At Duncraig SHS we present a very collegiate and supportive team of staff committed to the delivery of high-quality teaching and learning programs and outstanding pastoral care who are dedicated to the success of all students. Duncraig SHS is situated in the north-western suburbs on the coastal strip 18km from Perth. We cater for students from Year 7 to Year 12 and are a school of high standards where the care and progress of every child is the first priority. We continue to improve our resources and facilities through the support of our Board, our parent body and the Education Department. Duncraig SHS is part of a thriving community where students have a voice and regularly return to continue their engagement.

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position. 

To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):

  1. Good oral, written and interpersonal communication skills, with the ability to establish and maintain effective and collaborative working relationships.
  2. Effective planning and organisational skills, with the ability to manage competing prioritises within timelines.
  3. Good research, conceptual and analytical skills, including the ability to identify problems and provide solutions.
  4. Skills and experience in working with individual or small groups of students experiencing difficulties.
  5. Knowledge of the youth sector, particularly local organisations and services.

Applications will be assessed against these work related (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further information about Duncraig Senior High School can be found by visiting or Schools Online.

Additional information about Independent Public Schools is also available here.

For further job related information:

Please contact Stephen Galvin, Associate Principal, by telephoning (08) 6241 5400, mobile 0436 845 820 or emailing

Application Instructions

All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.

Your application should include:

  • A three (3) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school.
  • A CV of up to four (4) pages outlining your employment history and professional learning summary relevant to this position.
  • The contact details for two (2) work related referees (one being your current line manager).

It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.

You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.

After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4127.

If you are having difficulty submitting your online application, please telephone (08) 9264 8666 for assistance.

Eligibility and training requirements

Employees will be required to:

  • Obtain a current Department of Education Criminal Record Clearance prior to Commencement of employment.
  • Obtain or hold a current Working with Children Check.
  • Complete the Department’s induction program within three months of commencement.
  • Complete any training specific to this role required by Departmental policy.
  • Complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment.
  • Provide evidence of eligibility to work in Australia for the term of the vacancy.

The Department applies a four (4) day breach period to this selection process.

Applications must be submitted before 4.30pm (WST) on Monday, 25 January 2021



WORK TYPE:  Permanent - Full Time
FTE: 1.0
LOCATION: Duncraig
CLOSING DATE: 2021-01-25 4:30 PM