Arts and Culture Trust
Manager Hospitality
Restaurant, Tearooms and Catering Workers Award
$96,000 annualised salary
Position Number 15115
We currently have one fixed term, full-time vacancy for immediate filling.
The Arts and Culture Trust are entering the busiest time of the year and are seeking a dynamic, experienced leader to manage our hospitality operations.
Do you want to inspire and lead a team to deliver world class hospitality services?
Are you up for making a customer’s dream a reality?
Can you provide magical experiences, high quality service and exceed customers’ expectations?
About the Arts and Culture Trust
The Arts and Culture Trust (ACT) was established on 1 July 2022 when the Arts and Culture Trust Act 2021 was proclaimed, replacing the Perth Theatre Trust (PTT).
For information on the ACT, see the Minister’s media release
The ACT will continue to manage the theatres formerly managed by PTT:
- His Majesty’s Theatre
- Subiaco Arts Centre
- The State Theatre Centre of Western Australia
- The Albany Entertainment Centre
ACT is an equal opportunity employer committed to workplace equity and diversity. Aboriginal people, women, young people, people with disability and people from culturally diverse backgrounds are encouraged to apply.
You can follow ACT here:
Website www.artsculturetrust.wa.gov.au
Facebook @artsculturetrust | www.facebook.com/artsculturetrust
Instagram @artsculturetrust | www.instagram/artsculturetrust
LinkedIn www.linkedin.com/company/arts-and-culture-trust-wa
About the role
The Manager Hospitality will lead and support a culture of safety first, continuous improvement and customer service excellence within the hospitality operations team.
The role leads a small team to deliver hospitality services linked to entertainment offerings at the various venues, including but not limited to private events and functions.
The position will build and maintain strong client and stakeholder relationships and develop accountabilities, skills, and capabilities of the hospitality team.
The Manager Hospitality will deliver safe, innovative, high quality customer experiences, ensuring optimisation of both venue usage and financial returns.
About you
Your previous experience in managing hospitality business operations in a busy environment has provided you with strong leadership skills which you use to effectively support, manage and motivate a small team.
You use your effective communication and consultation skills to develop high level partnerships with a range of stakeholders to deliver world class services.
Your sound financial and stock management skills will contribute to the delivery of profitable events.
Your exceptional time management, organisational and problem-solving skills will contribute to improvements in the customer experience and optimisation of venue usage.
What we offer
- Flexible working hours including flexible start/finish times.
- 10.5% superannuation, increasing to 12% by 1 July 2025
- Leadership and professional development programs
- Employee Assistance and wellness programs
- Free yearly influenza vaccinations
How to apply for this position:
Applicants are encouraged to apply on-line and must provide:
- a comprehensive CV
- a 2 x A4 page (maximum) cover letter addressing all work-related requirements
- copies of the qualifications listed under the Essential Work-Related Requirements
- to streamline the recruitment process, provide the contact details of two referees (preferably recent supervisors) who can comment on your skills, abilities, depth of experience and work performance. Referees may be contacted at any stage of the recruitment process.
To submit your application, please click on the Apply for Job button.
If you are unable to apply online, please refer to the attached Applicant Information Package.
If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance. For information about the process, you can contact Arts and Culture Trust Human Resources on (08) 9265 0933 or email hr@artsculturetrust.wa.gov.au.
For further job-related information, please contact Helen Stewart on (08) 9265 0900 (not to be contacted for an Applicant Information Package).
All of the Work-Related Requirements will be assessed at some stage during the selection process.
Eligibility to Apply
The following will be required prior to commencement of employment:
- A current (within 6 months) National Police Clearance Certificate;
- Certified or sighted documentary evidence of your entitlement to live and work in Australia for the period of the contract.
Location
The role is based at His Majesty’s Theatre, 825 Hay Street Perth, but may be required to operate from any metropolitan location.
This historic location is in one of the most ideal spots in the Perth CBD - just minutes away from a range of public transport options, a huge selection of local restaurants (including our beautiful in-house cafe, restaurant and bar - Crew & King) and essential stores.
NO FAXED, LATE OR PROFORMA APPLICATIONS WILL BE ACCEPTED.
To avoid last minute congestion of the system which may result in your application being received after the closing time and therefore not be eligible, please endeavour to submit your application well before the closing time.
CLOSING DATE: 5PM (AWST) Friday 28 October 2022
