About the role
Legal Aid WA is looking for an experienced Office Supervisor/Paralegal to coordinate the day-to-day business operations of the South West Regional Office and contribute to the provision of a quality, client centred legal service, through the effective leadership of a small administration team. The admin team assist the public, over the phone, via email and in person, to access services relating to a range of legal matters, as well as providing a broad range of secretarial, paralegal, and administrative support to seven lawyers. The position will also provide paralegal services under supervision.
About you
Are you a great communicator with a proactive attitude, and pride yourself on leading a team to deliver high standards of client centred services to vulnerable people, in a busy environment?
To be successful in this role, you will have:
- Experience leading a team and nurturing a collaborative team environment.
- Sound interpersonal and customer service skills.
- Sound verbal and written communication skills.
- Excellent organisational skills and attention to detail.
- Ability to use initiative and prioritise the team’s busy workload within time constraints.
- Ability to work under pressure and maintain a high level of accuracy.
- Confidence using technology, proficient with Microsoft applications, accurate and efficient keyboard skills.
- Experience working in a frontline service delivery position with people from diverse backgrounds and with complex needs, preferably within a legal setting.
- An understanding of the legal system, legal issues and legal processes is highly regarded.
About us and what we can offer you
We offer a strong team working environment, the satisfaction of adding value to the community, and a range of benefits in line with business requirements, which may include professional development opportunities, flexible working and leave arrangements and a range of health and wellbeing initiatives.
Legal Aid WA is an independent statutory authority funded by the State Government and Commonwealth Governments. We provide services to over 100,000 clients each year in the areas of criminal, family and civil law across Western Australia.
Legal Aid WA is a provider of customer centred services and fosters a culture of inclusion. We appreciate differing viewpoints and cultural diversity and value all perspectives as we strive for excellent customer service through process improvements and innovation.
Please visit www.legalaid.wa.gov.au to find out more about us.
For First Nations specific information regarding working at Legal Aid WA, including our First Nations Staff Network, please visit First Nations Employment
Further information
Download the documents attached for more information about applying for the role.
If you would like to talk to someone about the job, please contact Derek Hunter, Solicitor in Charge, on phone (08) 9721 2277 or email derek.hunter@legalaid.wa.gov.au
If you are a First Nations person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64 or go online
Assessment
The attached Job Description Form (JDF) provides an overview of the role, along with the selection criteria against which you will be assessed throughout the selection process. Alignment with Legal Aid’s values will also be considered in the panel’s assessment of candidates. Please take time to familiarise yourself with the role prior to applying.
How to Apply
Applications are made online. In addition to the questions being asked in the online application, you should also submit:
- A comprehensive CV (max. 5 pages) that showcases your talents, key achievements and your relevant experience that demonstrates your ability to meet the role requirements; and
- A cover letter (max. 3 pages)responding to the following three questions:
- What strengths, skills and experience will enable you to nurture a collaborative team environment?
- Describe an example from your recent work experience that demonstrates your approach to handling multiple administrative functions simultaneously within strict deadlines.
- Please provide examples of your ability to deliver high standards of client centred services in a high-volume environment, dealing with vulnerable clients, competing priorities and tight timeframes.
Tip - written communication skills will also be assessed at the application stage so be sensible with font and margin sizes.
Qualifications and minimum experience required for the role will also be assessed by the panel at application stage.
Click the “Apply for Job” button at bottom of this page to submit your application. APPLICATIONS WILL ONLY BE ACCEPTED VIA www.jobs.wa.gov.au.
Please allow enough time to submit your application, as late applications will not be accepted.
Failure to submit the required information may result in the selection panel being unable to fully assess your application.
If you are experiencing any technical difficulties submitting your application online, contact Kate Ross on (08) 9261 6451 and quote recruitment ID LA22446.
Substantive Equality
Legal Aid Western Australia is an equal opportunity employer, we recognise the value that people of diverse backgrounds bring to the workforce. We are committed to improving employment opportunities and outcomes through the recruitment, development and retention of Aboriginal and Torres Strait Islander people, and people with disability.
As a measure to achieve equality, sections 51 and 66R of the Equal Opportunity Act 1984 apply to this position. Aboriginal and Torres Strait Islander people, and/or people with a disability are strongly encouraged to apply and to indicate within their application to which diversity group they belong.
Other Conditions
This selection process may also be used to fill other similar vacancies throughout our organisation. Alternatively, should the successful candidate decline or vacate the advertised position, the next most suitable candidate may be selected from this process. Both options remain valid for a period of six (6) months (unless otherwise stated) from the completion date of the initial selection process. Should no suitable candidate be identified, or an offer declined, the panel may search for further candidates beyond the closing date.
Appointment to all positions at Legal Aid WA is subject to a satisfactory national criminal history check, integrity and conflict checks and 100-point identification check.
ATTACHMENTS:
-
guidelines for job applicants 2021.pdf
-
la22446 - office supervisor bunbury l3 - jdf.pdf
You can view and print these PDF attachments by downloading
Adobe Reader.
WORK TYPE:
Permanent - Full Time
LOCATION:
Bunbury
CLOSING DATE:
2022-09-25 9:00 PM
(YYYY-MM-DD)
