The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. As a fast growing economy, Western Australia’s public transport system is recognised as the best in Australia and is one of the most efficient, clean and safe networks in the world. Rail transport is vital for our continued success and growth through our many projects including METRONET to meet the public’s needs and expectations. Moving millions of people needs the skill and commitment of a talented workforce.
The Role
The Network Support Officer ensures all aspects of the network and related services, availability, performance, installation and maintenance, meets customer’s needs in an effective and efficient manner.
Importantly, the position manages the day to day administration and operation of Ethernet network systems, including the installation and maintenance of Ethernet switches and routers, firewalls, IP telephony systems and associated cable infrastructure.
Reporting to the Security and Network Team Lead, the Network Support Officer will assist with analysing performance and availability of the PTA’s IT Systems and Services. The role identifies problem areas and proposes and implements solutions to enhance PTA’s IT Systems and Services.
Who are we looking for?
The successful candidate will have experience in planning, installing, maintaining and supporting hardware and software for Ethernet network systems. Such network systems must include: Cisco Catalyst and Nexus switches; Cisco routers; Cisco wireless Ethernet infrastructure; Checkpoint firewalls; Cisco IP telephony; Cisco fibre-channel switching; F5 load balancing in a web hosting environment; and associated optic fibre, cabling and rack infrastructure.
Using their knowledge of Windows and Linux network operating systems, the successful candidate will have good problem solving and troubleshooting skills relevant to an enterprise computing environment.
The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur for up to 12 months.
Further Information
Please refer to the attached Job Description Form (JDF) for full details about the position, including any special requirements relevant to appointment.
Please contact David Taylor, Manager Security and Network Controls on (08) 9326 5841 for specific information about the role.
For more information about the PTA, please visit www.pta.wa.gov.au.
COVID-19
Applicants are advised of the WA Government’s recently announced mandatory vaccination policy for various occupations and workforces in WA (including Public Transport). Applicants may be required to be vaccinated to be eligible for employment. More information can be found at Mandatory COVID-19 vaccination policy for WA workforces.
How to Apply
Applicants are requested to provide the following:
- A cover letter and a comprehensive current CV (with two current work related referees) contextualised to the requirements of the role and focused on the information in the “who we are looking for” section above;
- A completed Integrity and Qualification Consent Form (attached) as all PTA positions are subject to ongoing integrity screening.
Please note: It is intended that interviews for this position will be held during the week of 24 January 2022 and applicants are requested to be available.
Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.
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