Engagement Assistant
This recruitment process is for a pool
We currently one vacancy for a fixed term full time Engagement Assistant from 31 January 2022 to 30 June 2024 with the possibility of extension and/or permanency subject to business needs.
We also currently have casual vacancies for Engagement Assistants for immediate filling up to the 30 June 2024 with the possibility of extension.
The Department recognises Aboriginality as a genuine qualification for this position under 50D of the Equal Opportunity Act 1984. To apply you must be of Aboriginal or Torres Strait Islander (ATSI) descent, identify as ATSI and be recognised as such by the ATSI community.
About us
The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.
About the role
The Engagement Assistant’s primary purpose is to enhance Gwoonwardu Mia’s public profile through the delivery of high quality customer service and positive interaction with the public.
This position is responsible for presenting/facilitating a range of educational and interpretive experiences to diverse audiences including school groups, general public and special interest groups.
This role also provides a retail and merchandise service to visitors as well as supporting the Artist in Residence program.
About you
We are looking for an outgoing, self-motivated individual who loves working with the public, in a positive team environment, enjoys a challenge and wants to make a positive difference in their community.
The successful applicant will be expected to:
- Present/facilitate a range of engaging, fun, educational and interactive experiences for diverse audiences both onsite and offsite where required.
- Work as a member of the Gwoonwardu Mia team to ensure effective delivery of existing programs, including after hours and weekends.
- Assist with the development and implementation of programs where required.
- Ensure the comfort, safety and enjoyment of participants including the use of problem solving and initiative where required.
- Maintain excellent customer service at all times.
- Maintain knowledge of current cultural centre initiatives and direction.
- Perform shop retail duties in the Gallery Shop including using the electronic retail operating systems.
- Promote the locally made and sourced merchandise in the Gallery Shop.
- Support the Artists in Residence program.
- Contribute to the ongoing upkeep and presentation of the Gwoonwardu Mia site and facilities.
How to apply
Please ensure you review the attached Job Description Form (JDF) for further information about the work-related requirements (Selection Criteria) of this position. This information will assist you with the preparation of your application.
We require you to submit:
- A current comprehensive CV demonstrating your skills, knowledge and experiences outlined in the Job Description Form. Please include the contact details of two referees.
The remaining work-related requirements will be assessed at a later stage in the recruitment process.
Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.
To submit your application, click “Apply for Job” button at the bottom of this page. Emailed applications will not be accepted.
Your CV can also be submitted in person to Toni Roe at Gwoonwardu Mia Cultural Centre. Please also fill out and submit the attached Application Form and Application Questions if you are submitting your application in person.
If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance. For information about the process, you can contact Human Resources on (08) 6552 1718.
Further Information
If you would like further information on this opportunity please contact, Jessica Machin, Director Regions, 0412 288 354 or jessica.machin@museum.wa.gov.au
Eligibility to Apply
To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.
A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.
Pool Recruitment
This pool will be open for a period of 24 months from the day after the breach of standard claim period closes. Fixed term, permanent, full time, part time and casual appointments may be offered as vacancies arise; however, an appointment is not guaranteed.
Applicants found suitable in this pool, may be considered for subsequent, similar vacancies with the WA Museum for the duration of the pool.
Equity and Diversity
The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment which is representative of the wider community, and which supports a variety of perspectives
Subsequent Vacancies
Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies at the WA Museum for a period of six (6) months, in accordance with Part 5 (General Appointment) of the Commissioner's Instructions No. 2: Filling a Public Sector Vacancy.
Attachments
- applicant information package.pdf
- job description form - engagement assistant 14537.pdf
- applicationform_716559.pdf
- applicationquestions_716559.pdf
You can view and print these PDF attachments by downloading Adobe Reader.
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