Early Intervention Services Division
This pool recruitment process will be used to fill permanent, fixed term, full time and part time vacancies that may arise over a period of 12 months from the date of finalisation of the recruitment process.
Are you interested in a fast-paced job, tasked with providing positive outcomes for the community? Are you passionate about social justice and making a difference?
We are looking for people with a desire to assist and empower people with legal issues and to assist them to resolve their legal problems at the earliest opportunity.
Legal Aid WA seeks candidates interested in applying for inclusion into the Administration Officer / Paralegal Pool for positions which become available during the next 12 months within our Early Intervention Services Division.
About the role
In this role you will be required to deal with clients and provide legal information within defined guidelines and timeframes as well as undertake a broad range of administrative duties across the Division.
As a part of the team you could be expected to undertake any of the following duties:
- Greeting and initial intake of clients that present to our Perth reception.
- Initial intake of clients calling our Infoline.
- Responding to legal enquiries through our online Infochat service.
- Speaking with external stakeholders to facilitate client referrals.
- Various data entry duties including the submission of applications for legal representation.
The ideal candidates will have;
- Experience working as part of a team and the ability to contribute positively.
- Ability to work under pressure in a fast-paced environment.
- High level of accuracy and attention to detail.
- An understanding of Legal Aid services and other service providers in the community is desirable.
About us and what we can offer you
Legal Aid WA is an independent statutory authority funded by the State Government and Commonwealth Governments. We provide services to over 100,000 clients each year in the areas of criminal, family and civil law across Western Australia.
Legal Aid WA is a provider of customer centred services and fosters a culture of inclusion. We appreciate differing viewpoints and cultural diversity and value all perspectives as we strive for excellent customer service through process improvements and innovation.
We offer a strong team working environment and a range of benefits in line with business requirements, which may include professional development opportunities, flexible working and leave arrangements and a range of health and wellbeing initiatives.
Please visit www.legalaid.wa.gov.au to find out more about us.
The attached Job Description Form (JDF) provides an overview of the role, along with the selection criteria against which you will be assessed throughout the selection process. Alignment with Legal Aid’s values will also be considered in the panel’s assessment of candidates. Please take time to familiarise yourself with the role prior to applying.
How to Apply
Applications are made online. In addition to the questions being asked in the online application, you should also submit:
- A comprehensive CV (max. 5 pages) that showcases your talents and key achievements relevant to the role; and
- A cover letter (max. 2 pages) outlining your relevant experience and demonstrating your ability to meet the job requirements, focusing mainly on the criteria highlighted in the JDF (refer to attachments).
Tip - written communication skills will also be assessed at the application stage.
Qualifications and minimum experience required for the role will also be assessed by the panel at application stage
Click the “Apply for Job” button at bottom of this page to submit your application.
APPLICATIONS WILL ONLY BE ACCEPTED VIA www.jobs.wa.gov.au.
Please allow enough time to submit your application, as late applications will not be accepted.
Failure to submit the required information may result in the selection panel being unable to fully assess your application.
If you are experiencing any difficulties in applying online, or do not have access to the internet, contact Regina Tatchley on (08) 9261 6496 and quote recruitment ID LA21389.
Download the documents attached that will provide you with more information.
If, after reading the attachments, you have any additional questions, please contact Tom Brennan on telephone (08) 9261 6390 or email to Tom.email@example.com.
Appointment to all positions at Legal Aid WA are subject to a satisfactory national criminal history check, integrity and conflict checks, and 100-point identification check.
Legal Aid Western Australia embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.
As this is a pool, vacancies will be offered on a full-time or part-time permanent or fixed-term basis.
This selection process may also be used to fill other similar vacancies throughout our organisation that arise within the term of the pool.
It is important to note that appointment to the pool is not a guarantee that you will be offered a term of employment.
- administration officer _ paralegal level 2 (la21389 pool) jdf.pdf
- guidelines for job applicants.pdf
You can view and print these PDF attachments by downloading Adobe Reader
Permanent - Part Time, Permanent - Full Time, Fixed Term - Part Time, Fixed Term - Full Time
2021-10-24 5:00 PM