We are looking for men and women who are seeking a challenging and exciting opportunity with a strong focus on delivering good customer service.
Transperth Train Operations is seeking to create a pool of new recruits to be fully trained in the role of Transit Officer. The pool will remain open for a period of six months.
Our Transit Officers have excellent listening skills and remain calm when faced with challenging situations. They provide a superior customer service to our passengers and play a vital role in ensuring the safety and security of all who travel on our urban network.
Being a Transit officer is a challenging and often demanding role with great rewards, pay and conditions. You will be part of a large and dynamic team working in a variety of locations across the metropolitan rail network.
The Public Transport Authority (PTA) is expanding and we are now recruiting to cater for the growing requirements.
We are expanding to Yanchep, and from Thornlie to Cockburn. This is in addition to the new projects of Ellenbrook to Perth and the High Wycombe Airport Link.
The High Wycombe Airport Link is a new train line that will connect Forrestfield to the Perth CBD, opening up Perth’s eastern suburbs to the rail network for the first time, and giving Perth Airport users the option of taking the train instead of driving. It includes three new stations: Redcliffe, Airport Central and High Wycombe.
While our main focus is on recruiting for High Wycombe Airport Link, you may be rostered to any of the lines at Armadale, Clarkson, Fremantle, Mandurah, Midland or Perth.
For more information about the PTA, please visit our website at www.pta.wa.gov.au.
If you’d like to know more about the METRONET projects, please visit www.metronet.wa.gov.au.
Want to know what it's like to be a Transit Officer? Take a look at this video to hear direct from some of our existing Transit Officers.
What's in it for me?
You will receive full training, an attractive remuneration package, five weeks annual leave, shift work with regular start and finish times, full uniform, access to onsite gyms and opportunities for career advancement.
For information on the role and responsibilities of the position, please refer to the attached Transit Officer Information Booklet, and Job Description Form.
Please note - there are several stages of the Transit Officer recruitment process and you must be available to attend each stage in person with the following dates below:
- Physical Testing: 19-21 August 2021
- Aptitude Testing: 30 August 2021
- Psychologist interview and medical assessment: 27 October – 2 November 2021
(These dates are subject to change)
Ready to apply for your new role?
To be considered for this process, you are required to submit the following:
Step 1: A current comprehensive resume with two work related referees
Step 2: A covering letter outlining the following in no more than two A4 pages:
- Commitment to customer service and how you have demonstrated this in a variety of situations.
- Communication and interpersonal skills including the ability to:
- Communicate with people from diverse social and cultural backgrounds
- Use your negotiation skills to resolve conflict situations
- Follow written and verbal instructions, and
- Work as part of a team sharing information and knowledge
Applicants are reminded to specifically address the above to allow the panel to fully assess and consider your application to progress you to the next stage. Please ensure you attach these documents to your online application.
Applicants are requested to apply online, using the ‘Apply for Job' button at the top/bottom of the screen. Applicants are encouraged to carefully read the attached Transit Officer Information Booklet as it will assist you in applying for this position. Please note all PTA positions are subject to ongoing integrity screening.
If, after reading the Transit Officer Information Booklet and Job Description Form (JDF) attached to the advert, you would like to discuss the role of a Transit Officer, please contact (08) 9326 2882 during office hours.
The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Please ensure you allow sufficient time to lodge your application as late, pro forma and emailed applications will not be accepted. If you are experiencing difficulties with lodging your application please contact (08) 9326 2061.