Senior Program Manager Digital Transformation project (Temporary)
Information Services
20/098
Level 8 $135,296 - $146,609 PSCSAA
PLEASE NOTE: Due to the State election caretaker period, no appointment will be made until after the period has ended
Other Conditions
Australian Citizens or Permanent Residents only
Substantive Equality Statement
Lotterywest and Healthway are an equal opportunity employer. We embrace diversity and encourage applications from a diverse field, including Indigenous Australians, people from culturally and linguistically diverse backgrounds, youth, and people with a disability which is supported by our Strategic Workforce Plan. If you're an applicant with a disability please click the attachment below to read about requesting adjustments.
Job Description
Leadership
- The position is part of the IS leadership team and is expected to contribute to the achievement of an agile and responsive Digital Services organisation
- Works collaboratively with other leadership teams and stakeholders to achieve objectives
Digital Transformation and Stakeholder Management
- Leads the development and execution of Lotterywest’s Technology Strategy and Roadmap plans in conjunction with the IS Leadership team and Corporate Executive and in alignment with the West Australian ICT Strategy (Digital WA)
- Leads the change in IS culture and service delivery required to drive the transformation and the delivery of services, including the planning and oversight of transition to new technologies
- Effectively communicates the IS strategy to the leadership group and Corporate Executive in order to develop a strategic agenda and facilitate enhanced understanding and decision making
- Leads the development of detailed action and risk management plans to ensure that objectives are met within Lotterywest’s accountability framework and timelines. This includes identifying, costing and acquiring resource requirements (human and financial) and ensuring the optimal management and utilisation of these resources
- Operates within the Lotterywest's Corporate Governance Framework, policies and procedures and ensures effective transparency and accountability of all program activity
- Works collaboratively with the IS leadership team and other relevant Lotterywest stakeholders to understand, identify, improve and develop business functions, processes and practices that align with the Digital Strategy and deliver benefits to the Lotterywest and its customers
- Negotiates with consultants, external agencies and all relevant stakeholders as required, ensuring that areas having an interest in, or which will be impacted by, the program are kept informed throughout the life of the program
- Administers the program budget, with financial accountability for program delivery
- Develops long-term relationships that result in trust, preferential treatment and long-term shared accountability for the success of Lotterywest’s digital dependant business objectives
Performance Management
- Manages the delivery of the program against agreed service level agreements (SLA’s), and key performance indicators (KPI’s)
- Work collaboratively to achieve common goals and best practice and facilitate business improvements as appropriate
- Establishes mechanisms to ensure regular dialogue with stakeholders to promote problem solving and risk identification/resolution
- Identifies future technology opportunities to improve the effectiveness of the business, ensuring risks are minimised and managed, opportunities are effectively pursued, and value-for-money is increased
- Acts as primary escalation point when issues arise and manages any dispute or conflict
- Proactively engages and works collaboratively with stakeholders to develop practical solutions to specific problems and deliver business improvements
- Monitors the delivery of IS projects against a program of works to ensure alignment with the organisation’s strategic objectives and the needs of stakeholders
Accountability and Quality Assurance
- Provides a high level of customer service and sets expectations
- Ensures compliance with standards and frameworks for accountability and ensures documents and procedures are in line with standards and expectations
- Ensures compliance with corporate governance requirements
- Ensures delivery of services aligns with and follows the principles of the WA Office of Digital Government
Reporting
- Provides high level advice and reporting on the performance and potential risks of the program, to the CIO, Program Steering Committee and other relevant stakeholders
- Provides timely status updates as required
- Undertakes project review to accurately capture project lessons learnt
Other
Selection Criteria
- Demonstrated experience in business transformation practice, process, technology and strategy in a relevant area.
- Demonstrated high level experience in managing and monitoring program performance, including the production of associated high level reporting.
- High level conceptual, analytical and problem-solving skills.
- Experience in complex procurement, contract and engagement management to ensure and drive accountability from the contracted service delivery, supply and innovation engagements.
- Substantial experience and ability to deliver high level customer focussed application solutions and infrastructure services in a contemporary digital services ecosystem.
- Demonstrated high level communication and interpersonal skills, with the ability to work collaboratively across internal and external stakeholders.
Required Qualification
This role requires possession of a relevant tertiary qualification and/or at least 5 years’ experience managing a strategic project of a similar or greater size and complexity.
For Further Job Related Information
Enquiries about the role can be directed to Rachel Ashby, Senior Manager IS Strategy and Planning on (08) 9488 6184.
Application Instructions
Please download the job pack below and refer to the job pack for instructions on how to apply.
Suitable applicants may be considered for future similar employment opportunities during the next seix (6) months at Lotterywest.
ATTACHMENTS: -
applicants with a disability.pdf
-
l8 senior program manager digital transformation project (temporary) - lotterywest job pack.pdf
-
l8 role statement senior program manager digital transformation project december 2020 (temporary).pdf
You can view and print these PDF attachments by downloading
Adobe Reader.
WORK TYPE: Fixed Term - Full Time
LOCATION: Subiaco
CLOSING DATE: 2021-02-05 9:30 AM (YYYY-MM-DD)