Are you looking for a rewarding career change and to make a difference in the community?
Transperth Train Operations is seeking to create a pool of new recruits to be fully trained in the role of Transit Officer. The pool will remain open for a period of six months.
Our Transit Officers have excellent listening skills and remain calm when faced with challenging situations. They provide a superior customer service to our passengers and play a vital role in ensuring the safety and security of all who travel on our urban network.
Being a Transit officer is a challenging and often demanding role with great rewards, pay and conditions. You will be part of a large and dynamic team working in a variety of locations across the metropolitan rail network.
We are now recruiting for the Forrestfield Airport Link (FAL) line.
The FAL is a new train line that will connect Forrestfield to the Perth CBD, opening up Perth’s eastern suburbs to the rail network for the first time, and giving Perth Airport users the option of taking the train instead of driving. It includes three new stations: Redcliffe, Airport Central and Forrestfield.
While our focus is on recruiting for FAL, you may be rostered to any of the lines at Armadale, Clarkson, Fremantle, Mandurah, Midland or Perth.
For more information about the PTA, please visit our website at www.pta.wa.gov.au.
If you’d like to know more about the METRONET projects, please visit www.metronet.wa.gov.au.
Want to know what it's like to be a Transit Officer? Take a look at this video to hear direct from some of our existing Officers.
What's in it for me?
You will receive full training, an attractive remuneration package, five weeks annual leave, shift work with regular start and finish times, full uniform, access to onsite gyms and opportunities for career advancement.
For information on the role and responsibilities of the position, please refer to the attached Transit Officer Information Booklet and Role Statement.
Attend one of our Information Sessions!
It is highly recommended you attend an information session as it will provide an excellent insight into the daily responsibilities of the role and will give you the opportunity to talk to people who work in this field.
These one-hour sessions will be held at the Public Transport Centre, 116 West Parade East Perth on the following dates:
- 5.30pm – Tuesday 18 June 2019
- 9.30am – Saturday 22 June 2019
- 1.30pm – Wednesday 26 June 2019
First come first served, so please arrive early to secure a seat.
Please note - there are several stages of the Transit Officer recruitment process and you must be available to attend each stage in person with the following dates below:
- Physical Testing: 9 & 10 August 2019
- Aptitude Testing: 23 August 2019
- Psychologist interview and medical assessment: 21 – 29 October 2019
(These dates are subject to change)
Ready to apply for your new role?
To be considered for this process, you are required to submit the following:
Step 1: A current comprehensive resume with two work related referees
Step 2: A covering letter outlining the following in no more than two A4 pages:
- Commitment to customer service and how you have demonstrated this in a variety of situations.
- Communication and interpersonal skills including the ability to:
- Communicate with people from diverse social and cultural backgrounds
- Use your negotiation skills to resolve conflict situations
- Follow written and verbal instructions, and
- Work as part of a team sharing information and knowledge
- Computer Literacy
- Applied literacy (includes computer literacy) and numeracy skills adequate to perform the duties of the position.
Applicants are reminded to specifically address the above to allow the panel to fully assess and consider your application to progress you to the next stage. Please ensure you attach these documents to your online application.
Applicants are requested to apply online, using the ‘Apply for Job' button at the top/bottom of the screen. Applicants are encouraged to carefully read the attached Transit Officer Information Booklet as it will assist you in applying for this position. Please note all PTA positions are subject to ongoing integrity screening.
Please ensure you allow sufficient time to lodge your application as late, pro forma and emailed applications will not be accepted.