Job opportunity

The Western Australian Museum’s vision is to be an excellent and vibrant Museum, valued and used by all Western Australians and admired and visited by the world.

The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment which is representative of the wider community and which supports a variety of perspectives.

Conditions
We are seeking to establish a pool of casual Visitor Services Officers for a period of 18 months from the initial appointment. Applicants deemed suitable will be placed into this pool where appointments may be considered for similar vacancies for casual, full-time, part-time, casual, fixed term or permanency.

A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.

Location
This position is located in Kalgoorlie-Boulder, Western Australia's largest goldfields town famed for its fascinating gold rush history, fabulous old buildings and old gold miners' ghost towns.

Job Description
As a Visitor Services Officer your primary purpose is to enhance the WA Museum’s public profile through the delivery of high quality customer service and positive interaction with the public. You will assist in delivering successful museum exhibitions and programs through responding to visitor needs and enquiries, providing guided tours, and, when required, assisting with public programs and the set-up of special events.

On a regular basis, you will provide customer service to visitors from a range of ages and backgrounds including small children, school groups, older citizens, people with disabilities or special needs, and international visitors.

The position is also responsible for ensuring both safety of our visitors and protection of the Museum collection by patrolling the museum, monitoring security systems, maintaining museum protocols and playing a leading role in the procedures and processes related to emergency situations.

How to apply for this position

• Applicants are required to apply on-line and must provide;
• a comprehensive CV
• no more than a two A4 page (Word or PDF document) outlining your skills and knowledge in relation to the Work Related Requirements that are listed on the attached Job Description Form
• a completed Application Form and Application Question Form (only attach if applying using the below email or submitting via post).
• For further details on how to apply please read the attached ‘Applicant Information Package’.

To submit your application, please click on the Apply for Job button.

If you are unable to apply online, please refer to the attached Applicant Information Package (section ‘Submitting Your Application’).

If you are experiencing technical difficulties, please contact a member of the HR Team on (08) 6552 7905 or email recruitment.wamagwa@museum.wa.gov.au for further assistance.

Please note that all of the Essential Work Related Requirements will be assessed at some stage during the selection process.

For further job related information, please contact Zoe Scott on (08) 9021 8533 (not to be contacted for an Applicant Information Package).

NO FAXED, LATE OR PROFORMA APPLICATIONS WILL BE ACCEPTED.

To avoid last minute congestion of the system which may result in your application being received after the closing time and therefore not be eligible, please endeavour to submit your application well before the closing time.